[WGB]

Hello all

Thinking of putting a gocardless page on my website and was looking some ideas, anybody else got it done that I can take a look at?

Thanks Wayne

[Rich Wilts]

http://www.oakleywindowcleaning.co.uk/account/

[Mike #1]

http://www.mmwindowcleaning.co.uk/pay-your-bill.html   info lifted off GC site and Direct Debit site

[Smurf]

http://www.oakleywindowcleaning.co.uk/account/

That must be a bugger to sort out who has paid what/when with 5 or so options available to them?

[Rich Wilts]

Eh? You're confused I think?

What is it you don't understand?

[Smurf]

So going by your site they have several option to pay their bill.

Cash
Cheque
GoCardless – Auto-Pay
Stripe - Debit/Credit Cards online payments
By Bank Transfer
PayPal Payment

So my questions is how do you cope with knowing who has paid and when if customers are using those different methods to pay their bills. Confusing to say the least I would have thought?

[Rich Wilts]

I don't understand why it's confusing. If a cheque arrives through my door it'll have the persons name on it with the amount outstanding written on the cheque and their address on the back of the cheque. If I get paid by BACS there will be an entry in my online bank account with an address reference. If I get paid by GO CARDLESS then there is also an address reference. If it's by PayPal there is a name and address reference.

Why is that confusing?

How do your customers pay you to avoid the 'confusion'?

[Smurf]

Maybe all the options they have is confusing me when you only really need three.

Cash
Cheque
Bank transfer

Job done 

[timglaze]

How can you tell who's paid by cash? Do you write the address on the coins/notes?

[Smurf]

How can you tell who's paid by cash? Do you write the address on the coins/notes?

 

[Rich Wilts]

Maybe all the options they have is confusing me when you only really need three.

Cash
Cheque
Bank transfer

Job done 

You only need 1. They don't all subscribe to that one though.

As for TimmyzGay there, we don't do cash mate, it's so 20th century.

[timglaze]

Shocking reply quarterlight

[Rich Wilts]

Shocking opener Timothy.

[Smurf]

Maybe all the options they have is confusing me when you only really need three.

Cash
Cheque
Bank transfer

Job done 

You only need 1. They don't all subscribe to that one though.

As for TimmyzGay there, we don't do cash mate, it's so 20th century.

There will always be people that want to pay by good old fashioned cash 

Go cardless is just a Direct debit company so I for one would not like money taken out of my bank monthly on DD for  a window cleaning service especialy if it was for an 8 weekly service.... Call me old fashioned if you like.

The point I'm trying to make go cardless seems an inflexable means to pay your bills for services offered

[kempy]

Impressive website .
Good to offer so many methods of payment.
Plus a customer will use the same type all the tine

[Mike #1]

GoCardless inflexable How 

[Smurf]

I just signed up as a test and to be honest from what I have seen it is a shocking app.

Not only that if customers have a joint bank account that requires two signitures and ticks the box they will be sent a dd mandate to print, fill in then either post back or scan and email to gocardless before any payments are approved.  Yer right I can see that happening as most people would not be arsed surley?

Anyway the icing on the cake is that it seems you can't even delete customers or your own account from the dashboard to stop using their service.  Still I will have a play a bit more to see what all the fuss is about.

What do you guys using gocardless really think of the app or is it just me 

[Rich Wilts]

I don't know where you get those ideas from. It's as simple as abc signing customers up.

I deduce in answer to your question, yes it's you.

[Smurf]

 It's as clear as mud to me mind you I'm a thick paddy 

[Smurf]

Regarding athorisation/signup what the customers fill in if they tick the box they will get this email that I was on about that you  are  probably not aware of if you have not tested it yourself.

----------------------------------------------------------------------------------------------------------------------------------------

You indicated that multiple signatures are required to authorise Direct Debit payments from your bank account.

To complete the payment process, please add all necessary signatures to the attached mandate form and email a scanned copy to help@gocardless.com.

Alternatively, you can post the printed copy to:

GoCardless Ltd
338-346 Goswell Road
London, EC1V 7LQ

If you have a joint bank account but you are authorised to set up Direct Debit payments without additional signatures, you don't need to fill in the attached mandate. Please just reply to this email to let us know.

GoCardless processes Direct Debit payments on behalf of ********.

GoCardless is regulated by the Financial Conduct Authority as an Authorised Payment Institution.