Had a really bizarre one today.....I and my son arrived at a job 11am , student house 2 beds, 2 flights of stairs and a landing £100 nice easy hour for the 2 of us, there was a scruffy dirty van ,all the way from Doncaster ,40 miles away parked outside , I thought O customer double booked , we wont be cleaning here.
Knocked on the door , Young student girl came to the door , O I double booked sorry , Never mind I said its fine , she looked us up and down and said no , the cleaner who is here can go, despite my insisting that I ws fine for her to cancel, she went upstairs , followed by a fat sweaty , tracky and trainer wearing ,full sleeve of ink "carpet cleaner" he tried to argue that she owed £20 call out for cancelling , but she was a feisty one and sent him back upstairs to collect his hoses and scruffy kit. SHe did give him £20 (his charge was £109) .
After he went she said he was a leering nasty man and she was much happier with us . I wonder how many other customers feel the same about their carpet cleaner?