[suffolkclean]

I've done a google search for time-keeping systems with little help Seen finger print ones which looks too hi-tec, I've also heard about something where the cleaner calls a number to clock in. Can anyone advise that is using a similar system on pros & cons how much etc.

Thanks

Barbara

[gordonswindows]

We have our team log on and off by telephone

They use the clients phone (part of the contract agreed beforehand) to call our office number at start and completion of shift

Not fool proof but has worked well over the last four years.

Especially as it allows you to be aware of all issues that my arrive.

Initially the staff thought it was a bit big brother but actually they now all like it

We know if all our team are at the sites on time, we are confident that the client has little concerns about the time spent on site (it doesn't mean the work is being done only that they were there, but we have other systems to show how and when the work was done) it also allows us to send cover if there is a no show.

It is very helpful with payroll too as we have a separate record of the hours worked in addition to the staffs time sheet and the clients schedule returns.

The best example I can show apart from the clients confidence in us is when our team of four failed to log on one wintry morning at a site over 50 miles from our base. We called the client who had no information we called the teams mobile but it wouldn't connect we then called their emergency numbers to find they had all been picked up for work so off we went to see what had happened.

There they were 12 miles down the road in a ditch. The van had swerved to avoid a deer and had skidded on the ice and slid into the ditch. No one hurt slight damage to the van and the deer had wandered off. The phones couldn't get a signal where they were, they were all extremely cold and were delighted to be "rescued".

If there is no log on within 10 minutes  of start time (anyone can be late) we begin to call to find out what
 the problem is ...........not foolproof but low cost and effective, we like it the staff like it and the clients like it

Try it and see how it works for you, remember though it must be the clients landline so you have a record of the number do not let the staff use their mobiles they may still be in bed lol

Cheers

Gordon

[pristineclean]

I'm doing some research on this since I want to get an efficient system for staff monitoring; Ezitracker is the most competitively priced so far. Briefly, the cleaner phones a freephone number at the beginning and end of shift and I get a spreadsheet at the end of the week with all the hours on it.

[BDCS]

So how do you know where and from what number the staff phone in

[pristineclean]

Sorry about the delay in response - the mobile phone number of the cleaner is registered and he/she is required to text, at no cost to themselves, an 8 digit number generated every few minutes by a box on site from that mobile phone number. The approximate cost per site is £8.00 per month with a £45 cost for the box itself. I'm not sure whether this is the best deal going but it looks very reasonable to me. I've been looking at this system as opposed to the freephone number since many of the sites I'm cleaning are communal areas and there are no phones available for use.