Hi all
Sorry for the late reply to this - i have posted about the Ionics situation before this week but i'll give you all an idea again here.
This forum is all about freedom of speech - suppliers and all others we buy from all need to have certain standards - i deal with big companies who i think lack a lot of service and if thats the case, there is no harm in people discussing it and them addressing it.
The problem with one of the posts mentioned was the poster got the facts totally wrong and were talking about a problem that didnt exist, the company picked it up and addressed me and the member on it - the member revised their post and admitted they were wrong.
As regards Matt - he has made public comments so i will reply publicly. He has issues that he needs to address with the company directly but unfortunately has a crusade to just pick up on any post made about them on the forum and run with it as best he can to give them as much of a bad name as possible - thats not constructive. If you notice - the topics werent deleted - they are there for all to see and make up their own mind - they were locked simply as they had been reported and had started turning into mud slinging. The terms referred to such as 'the company is crap' etc etc isnt something we can have, if you have a point please raise it but in a way that isnt offensive. Matt is off for 30 days, what he fails to mention is he was warned about this type of posting around 3 weeks ago and chose to ignore it. He was warned, then simply suspended from posting to calm down. He even emailed me a few days later to confirm if he was still posting he would of replied again nagatively about another post and so it was probably a good thing!
I realise we have to get a balance and we are trying - people who have had problems on here will obviously give their side of the story, but its strange how if this forum is so bad, how they make so much effort to get back on it!
As regards other posts on other companies, no other posts were reported to me, the mods havent drawn my attention to it and so i havent reacted - simple. Please feel free to voice your opinions - this is an independent forum, suppliers will advertise but i have made it clear to all that we will police the site but we wont disable freedom of speech. All i am asking is its kept factual, unoffensive language and not a personal crusade due to historic arguments.
Contrary to what some of you may believe - i do want this forum to stay unbiased, i do want members to network and help each other and we dont have hidden agenda's. If you are raising an issue with a supplier on here - then please ensure your profile is updated - please dont hide behind anonymity/a keyboard as the issue will be seen as mud slinging - atleast give the company
(if they are looking) the chance to contact you and sort it out - otherwise whats the point?