[Skyglide]

Agree with James and Mark.
Customers see it as added value, rather than splash and dash.  We have done this for the last 6 years. Time taken is minimal. Customer retention is key.
Leaving things wet causes customers (mainly the husband) to feel ripped off.

[Handyman Window Cleaning Services]

well educate them then

[Gav Camm lammy 283]

yr either wfp or trad sum ov u guys
not too confident i c im mostly trad n confidant to
say my windys r perfect though wen i wfp i do tend to
mither that they may not dry up perfect sometimes i do feel
the urge to want to squeegee them but av faith 

[actualcleaning]

Actualcleaning i started to wfp tops and trad bottoms

As for the concept well as it happens it so turned out that a lot of window cleaners were as you say already doing this but did they promote in this way no!

because they as they said they were quite happy doing 4weekly when they could have been promoting this and earning more

i advertised dial-a-clean and reeled the customers in and offered the 4/8/12 weekly and the one off`s it`s called smart marketing!

have a look at how big companies advertise to grab customers attention!

I now offer wfp and that your windows will be left dry! that gets their attention

of course you don`t dry every window you will find that most customers are happy to have some downstairs windows left dry ie living room /kitchen and patio doors if they have them or rear window most don`t bother with the upstairs as long as the downstairs are left dry,

Now as i have said i have been picking up lots of work from this because the other cleaners wont do it why? it only takes seconds to blade it off and i don`t mean blading as you would if you were doing it trad just downward strokes is all that is needed and it works as i do it now

now a lot of customers don`t like wfp because windows are left wet and are left to dry by blading them has got me a lot of new customers

I am not the only one doing it around my way was watching a cleaner yesterday doing a commercial building only small one and he was doing the same,

If by blading gets me more work than the other cleaners it is fine by me and i am the dearest cleaner in my area and you only have to do this with the customers that are in,

So actualcleaning start offering this in your area and see just how many new customers you pick up let it be known you will leave their windows left dry!

But James44....you are lying to your customers by telling them that you will leave their windows dry....as you say that you only blade SOME windows....now that to me is not great marketing that is conning people into getting the work.
I had great respect for you on the initial concept of your dial-a-clean theory,but this is just out and out ridiculous.
I suggest to market your business properly that you tell the customers you will leave the windows dry BY USING TRADITIONAL WINDOW CLEANING METHODS..(i.e. mop and squegee)....sorry mate you have lost the plot. :

[Paul Coleman]

The only time I personally would consider blading ground floor windows is if there were serious problems with oxidisation.  Also, I did do it a while back briefly when there was a danger of a freeze-up on the ground as I wanted to minimise the water usage.  Even then it was only the ground floor windows above pathways.  IMO leaving windows dry just for the sake of it and to get noticed is just a waste of valuable time and effort.  The customer pays for it though because time costs money.
Just to add that there are a few bungalows that I trad clean because I have always done them that way and I couldn't be bothered to convince a small number of elderly people about the benefits of WFP.  A couple of those customers struggle to even remember who I am so I wasn't about to sell them the idea of switching to WFP.  They're lovely people but, in general, the elderly are a bit more resistant to such changes.  Some have embraced it though.

[barry mallett]

Hi how many of you blade after wfp!

I mean give the window a quick blade after you have washed the windows if you don`t  you could be loosing out big time!

Some will think this is a naff idea but i can tell you it is getting me loads of work!

are you allowed to register and post on clean it up from broadmoor

[G Griffin]

Hi how many of you blade after wfp!

I mean give the window a quick blade after you have washed the windows if you don`t  you could be loosing out big time!

Some will think this is a naff idea but i can tell you it is getting me loads of work!

are you allowed to register and post on clean it up from broadmoor

Evidently. See you after slop out Barry  .

[jouk45]

i get the feeling competition is so fierce in most parts of england, and w/c get frustrated, and you will get w/c who will try and use new ideas to win over new customers, if it works between you and the customers fair doos, 99% of customers dont care how it gets done, they just want them cleaned, i have never had one customer complain about wet windows, millions of work here, and no competition,imo you should be wfp or trad no inbeteen, or you may as well do what wagga does with a wagtail and pole, 

[daz1977]

if your going to blade everything, u might as well go trad on a pole,  i got a custy who wants me to blade her windows after i have done them, as wfp leaves them streaky, i think she ahs been out with a cloth trying to dry the windows,  told her, she would have to move some of the stuff in the back yard and front then so i can actually get to the windows as they ok to reach with a pole  but cant get to the windows other wise.  she didnt seem to happy,  might just go back to trad for this house and make her move her two cars so i can get the ladders under the window

[james44]

you are lying to your customers

actualcleaning i would think all wfp operators lie to their customers

I mean telling customers it can take 2/3 cleans for them to come good as it can take this long for all the soap to come out of the seals from having them done trad,

Well this is utter rubbish as you know! you can clean a house right first time every time it just takes longer

[formb]

you are lying to your customers

Well this is utter rubbish as you know! you can clean a house right first time every time it just takes longer

That's what I do, I would never expect a customer to put up with a half assed job.

Ever.

[LWC]

Your basically saying to the customer "WFP is crap and doesnt work so i have to blade them off after"

Clever

[mick partington]

 james i to was disapointed to read
of course you don`t dry every window you will find that most customers are happy to have some downstairs windows left dry ie living room /kitchen and patio doors if they have them or rear window most don`t bother with the upstairs as long as the downstairs are left dry,
upto that point it was all going so well but if you say you,ll leave the windows dry than you must do so ,i think false statments will lose you custies and looks bad on you

[Window Washers]

Agree with James and Mark.
Customers see it as added value, rather than splash and dash.  We have done this for the last 6 years. Time taken is minimal. Customer retention is key.
Leaving things wet causes customers (mainly the husband) to feel ripped off.

I am suprised at you Christies,

What it says to me is you have no trust in the way wfp works nor have you bothered to educate your customers.
I know some people would like windows dry and if they ask for that service they can have it, added cost of course most will not want this as they know the job is done and they dry fine.

A note to james, I like your marketing thoughts and your willingness to try out new things.

Can I say your dial a clean service as you named it, has been done for years by many window cleaners, there are something that do not get put on here for good reason, I would say that do not g just named differentet ahead of yourself, you clearly need more work, my advice would be : dont become a busy fool as they are 10 a penny  

Keep up the posts as they are a good read  

[Window Washers]

notgot a clue why that post was auto edited  there was no name calling, rude words, or anything, just being nice maybe a he ad of yo ur se lf is blocked for god knows what reason   

[lee09]

And James I was being ironic.
Lee

[Sir Squeaky]

And James I was being ironic.
Lee

Better than being Ionic...

[Window Washers]

And James I was being ironic.
Lee

Better than being Ionic...

Ionic make serious money I would like there profits

[clean]

You have got to be the biggest plonker on the face of the earth if you seriously want to blade water off with wfp ,what a joke
Please stop window cleaning and go and find a job like say a circus clown you daft plonker

[actualcleaning]

you are lying to your customers

actualcleaning i would think all wfp operators lie to their customers

I mean telling customers it can take 2/3 cleans for them to come good as it can take this long for all the soap to come out of the seals from having them done trad,

Well this is utter rubbish as you know! you can clean a house right first time every time it just takes longer

James that is a rather sweeping accusation to suggest that ALL wfp cleaners lie to their customers.I for one have never implied to my customers that it may take several cleans to come up good.If you spend enough time on first cleans it is possible everytime to get a quality result,so please dont assume we all market our businesses on false promises.