WiseOwl
It is not the staffs fault they are trying 100%, sometimes they cant help it, even after a rollocking and the fear of the sack, some are good at somethings and bad at others, some are good all rounders but people are people.
not having a moan, just got asked to elaborate, the end of day tasks
Ronnie
I am with you all the way, the theory is fantastic.
We do have fuel cards etc, but life is never that smooth,
the reality is another matter.
All in all the staff are good, just the same old problems everyday.
Routes, You will realize as you grow the route planning gets more complicated, we do over 500 stores a month as well as about 1000 other jobs, all varying times and frequencies. some twice weekly some weekly, fortnightly , monthly, four weekly, 6 weekly, 8 weekly, 2 monthly, quarterly, 6 monthly, yearly, no 2 days or 2 routes ar ever the same.
To maximise profits each day is planned meticulously the evening before, I could leave it to the software, but if i can make an extra £20 by swapping rounds around i will.
You are right about being better organised though.
One thing i have learnt in business, is to concentrate on the bigger picture and ignore the trivial, I suppose the day to day items are the trivial.
In simple terms, My time is better spent chasing bigger contracts than sorting the trivial.
Solution -- Slow down sort the trivial, put in measures to control the trivial, then resume where I was.
I like it here, it helps me think, cheers guys for the input