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Are you saying that the wires from the chrger are melted? If the wires from the charger were touching it should have blown the internal fuse of the charger.
Thanks DaveMakes me laugh really, inside the sealed box that ...... Engineering put the battery in, is of course the batteryOn the side of the battery is writtenWarning - Do Not Put In Sealed BoxWarning - Do Not Short CircuitNo wonder the won't give more than a 3 month warranty