Yes i worked for Danny Worgan and Concept, and there are 2 sides to a story, especially when they both give me back cancellations that when we call them, most of the cancellations turn out not to be so.
A lot of window cleaners come on here trying to be whiter than white when they are'nt, if we were so bad we would'nt still be trading, and would have certainly have been shut down by trading standards or something, Danny and Steve know i have always replaced cancellations, but it is pointless trading with these people when they hit you with 50% Cancellation rates, as opposed to our usual 10-20%!
Paul