[Jenny1]

Hi,

I provided a customer with an invoice 6 weeks ago but have not yet received payment.  It was stated on the invoice that payment must be made within 30 days.  I've called him a few times to remind him that payment is due but he just blames his wife for not sending it out each time.

I was wondering whether to send him a letter demanding payment myself and if I get know luck from that get a debt collection agency involved?  Please can anybody recommend any?  I've not dealt with anything like this before.

Thanks.

[suffolkclean]

Hi Jenny
If you add your email address to your profile I'll email you the letter we use. Seems to work
barbara

[stevef78]

Hi Jenny
If you add your email address to your profile I'll email you the letter we use. Seems to work
barbara

hi barbara,just out of interest would you email me a copy of the letter as we have had some customers like that to unfortunatley,thanks in advance,steve

[Jenny1]

Hi Barbara,

Thanks very much, that would be great.  I've added my e-mail address to my profile.

Jenny

[suffolkclean]

Steve & Jenny - You have mail 

[stevef78]

Steve & Jenny - You have mail 

thanks barbara,this could come in useful many thanks steve:))

[dianegreenwood]

Hi Jenny

If they are near you, offering to pop round for the cheque can work   

Failing that, I've used these guys to send a snotty letter after mine have failed.

www.thomashiggins.co.uk  but I think they only deal with business to business debts.  Its really cheap to send a letter though from £2 to £6.

Hope that helps

Diane

www.freshlymaid.co.uk

[deborah waters]

Hi
 i've had this problem a bit and all i can say is keep at it and a wee surprise visit to their door often yeilds results as long as you ensure your personal safety.
Don't know why people think its ok to have you chasing around for bill payment....... >:(grrrrr it makes me mad it does! Not about to turn green tho'
debbie.

[Jenny1]

Thanks for the advice.  We decided to call round at the customer's house and he paid up!

[Powerwasher]

Small claims court....(money claims online) if they mess you about....

[cleancarpets]

Do not give credit, accept cheques, or send invoices.

Tell customer cash only and if they have a problem with that, then you will have problems with payment anyway !

I have done it for years, and cash flow is excellent now.