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Aquakleen Restoration Services

  • Posts: 1083
Rug collection and clean service
« on: November 26, 2009, 05:45:10 pm »
Hi all

Does anyone pick up rugs to clean and then redeliver back to the customer?

What are the advantages (if any)? What do you charge?

TIA

John

clinton

Re: Rug collection and clean service
« Reply #1 on: November 26, 2009, 05:47:50 pm »
Hi john

Just do mine on site now as am busy enough cleaning capets..

Just make sure your covered for theft etc just i case if your taking them home and they go missing ::)

Paul Simpson

  • Posts: 999
Re: Rug collection and clean service
« Reply #2 on: November 26, 2009, 06:11:33 pm »
I offer it if within a reasonable distance.
But then I have space at home to clean them and a store room to allow them to dry out thoroughly.  ;D

Have a regular that gets me to do hers every 3 months as she has 2 big dogs that kindly dirty and fill it full of hair for her, plus she has wood flooring throughout so its easier to take away and do.
Also did a couple of others recently where she was having building work done and there just wasn't the space to do on site.
Normally incorporate an extra £10-15 into the price.

Aquakleen Restoration Services

  • Posts: 1083
Re: Rug collection and clean service
« Reply #3 on: November 26, 2009, 06:22:27 pm »
Hardly worth the extra trouble for a measley £10-£15. I was thinking £75 per rug for the clean, protection and drying then additional rugs done for half price. Anything less then I dont feel its worth the extra hassle

Jim_77

Re: Rug collection and clean service
« Reply #4 on: November 26, 2009, 06:42:01 pm »
per rug?  6x4?  12x9?

To do rugs properly they need to be taken off site.  Off site cleaning commands higher pricing as it's seen more as a speciality with a higher perceived value, rather than "just run over this while you're here"

The problem for most of us is that we're one man bands, myself included, so unless you've got a nice big workshop or garage at home to use you can't bring rugs away.  You need a unit, which is obviously a huge financial commitment, which means you need to start marketing the service heavily... which means turning over higher volumes, which means staff, which means.... sod that I'll stay a one man band and just run over a rug in home if they ask

This is going to be my next leap, but also using the workshop space for leather work.  Gonna take a bit of planning and a stiff drink before signing on the dotted line!!

Phild

  • Posts: 203
Re: Rug collection and clean service
« Reply #5 on: November 26, 2009, 06:43:25 pm »
Some good resources to check out for equipment and your general set up is www.rugbadger.com

I listened in on a rug cleaning presentation on www.procleanersnetwork.com and I know they were selling a really good training manual on setting this up as a standalone business. The resource will still be available somewhere on their site but you will have to dig around.

I know it's something we want to get into as we have the space available to have a dedicated cleaning and drying area but I think it would have to be as a sideline to your main business as I reckon it would take years to build up a reputation within the rug trade to be entrusted with their recommendation. But what a heck of a satisfying and interesting thing to specialise in.

Paul Simpson

  • Posts: 999
Re: Rug collection and clean service
« Reply #6 on: November 26, 2009, 07:13:41 pm »
Hardly worth the extra trouble for a measley £10-£15. I was thinking £75 per rug for the clean, protection and drying then additional rugs done for half price. Anything less then I dont feel its worth the extra hassle

Thats extra on top of whatever price I would have given to clean on site.
If your just picking up on the way to or from another job and clean them maybe when you wouldn't otherwise be working. Evening or Sunday afternoon then it can be worthwhile.
Works for me anyway.

markpowell

  • Posts: 2279
Re: Rug collection and clean service
« Reply #7 on: November 26, 2009, 07:56:09 pm »
I get between £45 and £300 per rug, always taken off site, where do you get £10-£15 from :o :o
Mark

L.Doubtfire - The Blade Runner

  • Posts: 822
Re: Rug collection and clean service
« Reply #8 on: November 26, 2009, 07:59:26 pm »
Mark,what kind and size of rug do you charge £300 for ?


L. Doubtfire
Window Cleaner

Doctor Carpet (Ret'd)

  • Posts: 2024
Re: Rug collection and clean service
« Reply #9 on: November 26, 2009, 11:14:10 pm »
I offer both on site and off-site.

Some people want it off site specifically.

Taking off site can be an advantage. perhaps people are moving home. you take it from the old home and deliver it clean to the new home.
Rugs take longer to dry (wool, long pile) so taking off site means you can dry more quickly and hence less damp and bacteria growth. Perhaps the clients haven't got the space for a rug to be left to dry of it's own accord. Taking away means that having cleaned it if the rug needs further cleaning once it is dry you can undertake this in your premises rather than leaving a damp rug on site which looks ok but dries disappointingly grubby.

If doing fringes these really can't be done on site-too smelly for a start if using acetic acid to help brighten them.

Some rugs are just too heavy to move off site if there is only one of you to carry it.

I use my workroom in my cellars which is carpeted for cleaning rugs. I think the answer is to ask questions of your client and not be too dogmatic as to which way you will do it if you have the appropriate facilities to take it off site.

I will give prices for both although I confess my pricing may encourage them to go specifically  one way depending upon what answers they have given me to my enquiring questions.

Roger
Diplomacy: the art of letting other people have your way

Shaun_Ashmore

  • Posts: 11382
Re: Rug collection and clean service
« Reply #10 on: November 26, 2009, 11:21:27 pm »
Like Roger says offer 2 services and make them sound good but one better than the other and the price to take away should be more.

Shaun

Jim_77

Re: Rug collection and clean service
« Reply #11 on: November 26, 2009, 11:25:14 pm »
So good he said it twice ;D

Shaun_Ashmore

  • Posts: 11382
Re: Rug collection and clean service
« Reply #12 on: November 26, 2009, 11:30:39 pm »
Must have got a stutter tonight ;D

Shaun

Jim_77

Re: Rug collection and clean service
« Reply #13 on: November 26, 2009, 11:45:16 pm »
Achhh you deleted :D

derek west

Re: Rug collection and clean service
« Reply #14 on: November 27, 2009, 12:01:53 am »
i just charge £120 and get roger to clean it for me ;D ;)

derek

L.Doubtfire - The Blade Runner

  • Posts: 822
Re: Rug collection and clean service
« Reply #15 on: November 27, 2009, 05:12:33 am »
Fringes are I find a nightmare in general.I used to use Stapro`s `StaWhite`
Until it became discontinued product.Since then,nothing I`ve used has been
As good.Never used acetic acid on it`s own though.
I`d just like to know what rug ( any size) commands a price of £300 to clean.
L. Doubtfire
Window Cleaner

Doctor Carpet (Ret'd)

  • Posts: 2024
Re: Rug collection and clean service
« Reply #16 on: November 27, 2009, 06:27:40 am »
Fringes are I find a nightmare in general.I used to use Stapro`s `StaWhite`
Until it became discontinued product.Since then,nothing I`ve used has been
As good.Never used acetic acid on it`s own though.
I`d just like to know what rug ( any size) commands a price of £300 to clean.


Rugs costing in the range £2000 to £4000.

Derek
 :)

Roger
Diplomacy: the art of letting other people have your way