[sherco]

I have been tiling floors and bathrooms in a large house over the past few weeks that's had some major refurb work done on it,  and the customer asked me if i could clean her carpets this weeks as there family are moving back in next week... I said that I'm too busy this week, anyway she said she would get another carpet cleaner to do it, which i was fine about. I was there today finishing a bathroom and the carpet cleaner arrived in a nice shiny van with carpet cleaning on it, he came in and the customer should him the rooms, and she said how long will they take too dry, about 1 hour he said. The customer then left and the guy went to his van to get his tools.  Well what happened next i couldn't believe.....He came in with a Rug Doctor, the carpets wanted a really good vac..Did he do it NO, he didn't even apply a pre spray or anything jugs fired up the Rug Doctor done the carpets then buggered off by about 10.30...i left the house at 5pm and the carpets were soaking still and didn't look any different...Customer has not seen them yet. 

[Tony Gill Carpet Smart]

Be interesting to know what she says in the morning wonder if she payed up front.
Is he on the forums???

Cheers Tony

[clinton]

Nice shock for the clients :

Got a shiny new van with carpet cleaning on it but Aint me

[sherco]

Gets it from Morrisons for £15 per day, cheaper than buying his own he said...If you are on the forum please come forward.

[Peter Sweeney]

Andrew,

Next time that happens call me first.

Pete

[Steve Barnett (Carpet Care Plus)]

I'm free on saturday if she wants it done properly Andrew 


Steve

[DavidWright76]

Aint me. I've got a battered Ford Escort van, a shiny blue Ninja & the customers are always happy.

[jasonl]

I have got a lovely van , and a big truckmount , I do not have a clue how to operate it , so I use my buffer ,, customers always over the moon.

[derek west]

it was meeeeeee.

i haven't really got a boxer in my van, i'm just good with photoshop 

sherco

can't believe you didn't tell her when you saw the machine.

derek

[Mike Osbourne]

They must get lots of call backs and tell custy to get lost. Has he been paid up front?

[Joe H]

sherco

can't believe you didn't tell her when you saw the machine.

derek

Derek
Shiny van turns up, she shows him around, she goes out, he then gets RD out of van. (see Shercos original post)

[derek west]

it said the customer then left, as in left him to it. at no time did sherco say, the customer went out.

well thats my excuse and i'm sticking to it

derek

[sherco]

Customer left the guy to get on with it,  as she is not living at the property while refurb is going on. Im not there tmro, but will be back there next week, i willl see if they are dry then...

[Shaun_Ashmore]

Andrew you are supposed to recommend a friend on the forums.

Shaun

[Tony Gill Carpet Smart]

Billy no Mates 

[Mike Osbourne]

She's already had one Cowboy.

[markpowell]

 

[sherco]

I will next time, who wants to be my friend...

[Shaun_Ashmore]

nahhhh too far for me, don't want you as my friend this time, any work up Yorkshire and me and Mark will be your friend.

Shaun

[JS2]

An we all worry about call-backs and insurance claims !

Pete (JS2)