Same here and can't put my finger on it.
Getting on average 60-70 hits a day on the web site then hardly anyone goes that stage further and make the phone call.
Stuck 700 plush A5 leaflets out and got one job booked through that.
Put out 300 home produced get your carpets cleaned here type of leaflet and got one job booked through that.
Have sent out about 70 letters to previous customers so waiting to see where that gets us.
Other than kidnapping some first borns with the price of return being a £200 carpet clean I'm baffled as to what is going on.
(and with that step forward those booked up until March
)