hi all, first job today was front room hallway and dining room phone call just before i set off and cancelled and re booked it for two weeks time. So phoned my second job to see if i could start a bit earlier no problems got there cream carpet 5yrs old never been cleaned heavy traffic lanes so pre vac ,pre spray agitated then clean looked a hell of alot cleaner job done an hour later the lady of the house on the phone, i thought it would be a lot cleaner she says OK no both i be round in half an hour to have a look gets there not in hangs around for a bit she turns up showed me the carpet so with this been my first complaint i cleaned it again this time they where happy i was happy so when i was talking to the couple in the door way off the room i had just cleaned in walks her two dogs and start walking on the carpet i cleaned for them now i was really getting p**sed off they never even chased them out but where happy with there carpet and that i came round as soon as they called did i do everything right