[fresh]

i have changed my mind from the prowler and have ordered a 15hp green line tm from wood bridge cost little more but had some advice gettin fitted fri ..

any 1 got one and whats there views ??

[clinton]

How come you changed your mind

[davep]

Seems same spec apart from you now need to lug waste water around with you? 

[david_m]

should of stayed with the prowler

better service
the power of sales men

[Mike Osbourne]

The machine is fine, Woodbridge will be your problem.

Ask the other guys on here with them where they go for service.

[Len Gribble]

Bit late asking views when you have had some advice. I quit like the prowler and with it roll on/off capabilities make it a plus.

Have heard about their customer service how ever needed a part contacted them today, not in stock gave him my nbr to phone back, which he did within 10min due in next week.

Mike

Think it’s always back to base to cover guarantee oh never ever took mine back to Prochem once!

Len

[Mike Osbourne]

That's a good point Len about the void warrantee.

[ady]

what ever you do I am pleading with you forget the hell that is Woodbridge, I could write a book about this outfit  and I am looking at going to court over what I have been through,this is no joke you are more than welcome to contact me on 01723 378922

[derek west]

i'd do a survey to see who thinks your mad and who doesn't.

ive never used either machines but from what ive read about both, i'd vote your mad as a hatter

but hey! its your money and i wish you all the best. seriously.

derek

[Steve Barnett (Carpet Care Plus)]

Fresh

You've gone from a supplier with one of the best reputations in the business to another with one of the worst !


Steve

[ady]

thats spot on Steve

[markpowell]

 

[clinton]

Got to agree and with the great service the company that sells the prowler gives is second to none :

[Steve Chapman]

if i'd know then what i know about woodbridge now i would've went with the prowler like a shot,

The woodbridge machines are ok, but have come to realize that good service is probably much more

important.

steve

[brianbarber]

Never heard of Woodbridge,but now I will remember the name !, and I thought only one
other supplier were bad on service.......

Mr B

[Mike Osbourne]

If you are in Somerset you could speak to Dave Ingram about a new Pheonix, he's an hour away. Far better machine and Dave will service it for you as part of the package.

Ring Woodbridge tomorrow and tell 'em to go whistle. If they can't be bothered to look after customers this is what they get.

[Fintan_Coll]

Seems like fair comment. Unless you have paid for the machine and cannot get out of the deal I would advise you to listen to what the previous posters are saying.

[Mike Osbourne]

You may be committed as Fintan says, but if it's within your rights to cancel that's what I would do, but obviously it's not really for us to say, you must have been impressed at the time.

[Peter Blackburn]

Hi,

I have had two events where the police could have been introduced. Luckily my bank were on the ball. Dont know if they persued the situation?

I wont use again.   

Regards
Pete 

[Aquakleen Restoration Services]

MASSIVE MISTAKE! Go with Lynn and John Kelly at Restormate for a Prowler and you will NOT be disappointed I promise you! I know nowt about Woodbridge but if it is a value for money work horse machine with phenomenal after sales service.... PROWLER AT RESTORMATE all the way baby!