Colin,
curiosity has got the better of me,please put me out of my misery and explain why you consider my post to be one of the most negative,are you referring to any particular comment or all of them?
My post was made a little tongue in cheek (hence the smilies),but reading the thread it seems it may have touched a few nerves
Just to clarify I was never suggesting to attempt the cleaning of a customers carpets without a certain amount of training,but it seems that some peeps here will have one believe that you must complete 50 years of training before being considered qualified to clean your first carpet,and I bet that first carpet was their own,we have all been there but after a time peeps forget .
Training and experience are two totally different entities,you can have as much training as you like but in reality you learn with experience.
Every carpet cleaner here,without exception,must have at some point cleaned a customers carpet with very little training when they first set out,and anyone that says differently is telling porkies
Sorry to be so negative m8
John