I had my first customer today that was surprised to here I will be back next month.
Ok, that's £*.** Mrs Bloggs, and your next booking date is the 29th.
What! this year?
Yes, there is still 3 months left of this year, so its another possibly three bookings before 2010.
I explained we work all year round, and she was happy, although I am just looking at her record and I have did her for 2 years and last year her November booking was a missed booking.
I am glad most customers don't have this attitude, or else Christmas really would be a tears a snotters season for me.