When I started my business, I attempted to get a business account with the supposedly "Action Bank", whom I'd worked for as an engineering manager for 13 years. Bl**dy useless!
After waiting for two weeks for a phone call that never came, I went into Lloyds TSB, where I'd had a small amount of cash for 3 or 4 years, and asked if I could use the account as a business type of account.
The chap I spoke to said it would be OK, provided cheques were made out to me, and not the business name; like many W/C's mine is almost all cash, and they make no charges.
Speak as you find, I suppose.
Baldeagle in Staffordshire