The profits for 18 staff and a £350k turnover were pretty poor.
Each member of staff produces £20k in revenue and a profit of £3k each
15% is a very low margin in window cleaning, you can see with them figures how hes got all the work, and dont forget depreciation and loan interest has to come out of that final net figure.
One massive massive headache.
I would be interested to know what "profit" most other window cleaners make taking into account their drawings I would bet that it is less than 15% clear profit.
Dont forget that if a single operator turns over 25K and his expenses are 5k and he pays himself the remainder 20k, he is left with zero profit. If his drawings or wage is 19k his profit is 4% and so on.
People tend to forget that their wage is part of the expenses.
Having said that, when he went through his figures it did strike me as turnover over profit. Hence the comment from DB about pricing the work up properly which resulted is a wry smile from the owner.