Don't keep on at ewan all the time. He can make usefull contributions.I've come to accept that he's different in some ways.He would be better liked if he gave some info- like the rest of us- about his vehicle,kit, round size, etc.
As regards the topic this is one of my big window cleaning beefs. I think that wc's are mostly very tight and don't realise how spending money can make their lives and businesses better.
Simple examples are things like george software, or an sl2.
Depite the fact that fpt went self build on gutters, he does seem to accept that investment (and that can be time) always pays off- but is sometimes hard to measure.
To me it's the opposite of that saying, he knows the cost of everything but the value of nothing.To make your business valuable there is often a financial cost.
I spend like mad, have loads of stuff i don't use, but i have taken years off the time it would have taken to build my business otherwise.