I got a call of a bloke on Thursday, wanted his windows cleaning Friday (day after call) as he had friends coming, I asked if he wanted a regular clean, he said if 1st clean was good, so he was either after a one off or didnt want to commit to a regular incase i was a bad cleaner, so took a look while he at work and arranged to ring him after 18.30 as thats when he gets home, I ring at 19.00 no answer so leave message on machine to ring me back, rings me at 12.00 the next day, can you do it today he says, told him I was really busy but could do at 16.00, I said youll need a price 1st, (4 bedroom house with big L shaped con about 14 panes) I told him that on a regular clean would be £18 but 1st clean will be £36 as it hadnt been cleaned in about 4 years but if he was on a regular clean ill do 4th clean half price, he said no sorry too expensive like it was my loss, funny thing is I got the neighbour at the same price.