can i ask about this, one of the households I work for has mentioned that her window cleaner has 'sold' his round to someone else and that the new window cleaner was not at all happy with her when she said that she didnt want him to do her windows. She has her reasons why she doesn't want him, mainly because she had someone else in mind who'd do the job should her window cleaner leave. Which he has. So what happens when you buy a WC round and the client doesn't want you to go? Does that happen?