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Window Washers

  • Posts: 9036
Do any of you send a welcome letter?
« on: March 25, 2009, 11:45:03 am »
Do any of you used welcome letters for domestic customers ?
something like giving details about your services terms maybe :-\.

If possible could you send me a copy to give me an idea of what to put: design@windowwashers.co.uk
I have personally never done this before and i'm banging my head against the wall or what sort of thing to put in it.

Ian
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Re: Do any of you send a welcome letter?
« Reply #1 on: March 25, 2009, 03:19:11 pm »
can I have a copy 2 please gerardmcmanus20@gmail.com

The Seven Bays Window Cleaning Company

  • Posts: 497
Re: Do any of you send a welcome letter?
« Reply #2 on: March 25, 2009, 05:09:47 pm »
Yeh, sounds like a good idea.

If anyone has, can I have one too - Please.

info@sevenbays.uk.com
THE SEVEN BAYS WINDOW CLEANING COMPANY

dave.e

Re: Do any of you send a welcome letter?
« Reply #3 on: March 25, 2009, 07:23:38 pm »
and me pleeeeeeeeeease.

dave@s2none.co.uk

Window Washers

  • Posts: 9036
Re: Do any of you send a welcome letter?
« Reply #4 on: March 25, 2009, 07:42:16 pm »
does know one have a letter like this then  ???
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

traps7

Re: Do any of you send a welcome letter?
« Reply #5 on: March 25, 2009, 07:44:40 pm »
does know one have a letter like this then  ???

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.

ftp

  • Posts: 4694
Re: Do any of you send a welcome letter?
« Reply #6 on: March 25, 2009, 07:57:48 pm »
I normally send a bunch of flowers to every new customer. If it's a gutter clean then they get a box of chocolates too.

Window Washers

  • Posts: 9036
Re: Do any of you send a welcome letter?
« Reply #7 on: March 25, 2009, 08:06:30 pm »
You can knock me all you like, I am trying to better my business so rather than taking the mickey you may what to think about it a little more for your own, if you dont want to do this fair enough but don't mock others for trying for something you clearly have not, I will contiune to do that extra to stand out from the others, and I cant see any harm in doing so. ::)
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

WCE

  • Posts: 968
Re: Do any of you send a welcome letter?
« Reply #8 on: March 25, 2009, 08:07:51 pm »
I'll do you all a deal, if you join the guild I will send you all a bespoke one  ;D

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.

Well traps it's thinking like this that that can go a little way to improving the customers perception of both you customer and the industry as a whole. If that goes over your head then fair enough but you really need to start thinking outside of the box
 
WCE- For Windows that shine everytime!

matt

Re: Do any of you send a welcome letter?
« Reply #9 on: March 25, 2009, 08:13:21 pm »
I normally send a bunch of flowers to every new customer. If it's a gutter clean then they get a box of chocolates too.

is it a big bunch ? ? ? ?

what type of money does this cost  ?? ?

seems a little OTT if you ask me, though i guess it might be the way forward


matt

Re: Do any of you send a welcome letter?
« Reply #10 on: March 25, 2009, 08:16:07 pm »
stick on tattoo !!!!!!!!!



stick on tattoo eh,

whats it of  ?? ? ?

as my 6 yr old wants 1 of " baby belle" she got 1 last time in disney / orlando and we cannot find them anywhere  :-\

traps7

Re: Do any of you send a welcome letter?
« Reply #11 on: March 25, 2009, 08:20:04 pm »
I'll do you all a deal, if you join the guild I will send you all a bespoke one  ;D

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.

No and why would you want to? They'd laugh and put it in the bin. IMO a bit OTT.

Well traps it's thinking like this that that can go a little way to improving the customers perception of both you customer and the industry as a whole. If that goes over your head then fair enough but you really need to start thinking outside of the box
 


I just think it's over the top in my humble opinion. You'll be offering 24 hour call out next.


collins82002

  • Posts: 357
Re: Do any of you send a welcome letter?
« Reply #13 on: March 25, 2009, 09:22:18 pm »
Ian you got mail

Window Washers

  • Posts: 9036
Re: Do any of you send a welcome letter?
« Reply #14 on: March 25, 2009, 10:11:48 pm »
Ian you got mail
I do not have any mail from you fella, info or design@windowwashers.co.uk.



Dave as you are a Mod please can you do this and remove your own and others posts  ;)
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Dale Smith

  • Posts: 491
Re: Do any of you send a welcome letter?
« Reply #15 on: March 25, 2009, 10:57:21 pm »
Ian, I have sent you something we do, and the others who asked have mail as well.
This letter works well for us.... :)
Swindon, Wiltshire.

collins82002

  • Posts: 357
Re: Do any of you send a welcome letter?
« Reply #16 on: March 25, 2009, 11:01:44 pm »
Ian, I have sent you something we do, and the others who asked have mail as well.
This letter works well for us.... :)
Can I have a copy to dale?
collins82002@yahoo.co.uk

Window Washers

  • Posts: 9036
Re: Do any of you send a welcome letter?
« Reply #17 on: March 25, 2009, 11:01:48 pm »
Ian, I have sent you something we do, and the others who asked have mail as well.
This letter works well for us.... :)
Cheers dale, and cheers for the other  ;)
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Dale Smith

  • Posts: 491
Re: Do any of you send a welcome letter?
« Reply #18 on: March 25, 2009, 11:08:59 pm »
No worries Ian  ;)

You have mail Collins82002  ;D
Swindon, Wiltshire.

Dale Smith

  • Posts: 491
Re: Do any of you send a welcome letter?
« Reply #19 on: March 25, 2009, 11:16:43 pm »
Sorry mate, my fault. Just sent it now  :-[
Swindon, Wiltshire.