I normally collect Thursday evenings, takes about 2-3 hours, to get round. Normally hit about 70% of weekly amount owed, but sometimes you get ones that never seem to be in, so I leave reminders, then SAE, then call weekends, etc,etc.
One particular customer owed me for cleans in November and December, so I stopped doing them as I will only go two cleans without payment. Never could catch the lady in know matter how many times I called.
Turns out, when collecting last night and I was speaking to the lady that recommended me to this customer, that she had committed suicide some months back.
This really shook me up a bit, as she seemed a really friendly and happy lady in her early forties. Thank god I never left any stroppy notes or letters re payment.
Moral is if you cant catch em in ever there might be a bit more to it. So have patience you never know.