hi,
again you are totally correct, a locked cupboard, invariably 'reception' will hold another key, therefore we never trust any cupboard to be ultimately secure.
in the past i have known clients take the vacuum cleaner,home for the weekend, cause 'there's had broken'
and then the client has the audacity to moan when we confornt them about these issues.
but hey, its a great market place to be in, EVERYBODY needs CLEANING and we are here to do it, and do it properly and hence make MONEY.
well the sun is shining, and I'm off out on my bike.
regards
martin