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SteveAllan

Rear Access
« on: February 22, 2009, 10:05:00 pm »
Got a chance of a couple of houses but means using a ladder to drag hose over the garages. What do you guys do in these circumstances - clamber over or just offer the fronts, i dont what to lose the chance of doing them as i am still round building.

johns window kleen

  • Posts: 406
Re: Rear Access
« Reply #1 on: February 22, 2009, 10:07:04 pm »
Cant you carry equipment through the house?

CLEANGLASSUK

  • Posts: 738
Re: Rear Access
« Reply #2 on: February 22, 2009, 10:07:40 pm »
With wpf i use the omnipole 5 speed 80 PSI backpack it's just great

Chameleon

Re: Rear Access
« Reply #3 on: February 22, 2009, 10:12:51 pm »
pack-pack & pole, as said!
A tip for you though...
Use shoe covers times three!
Two for your feet
One for the brush head 8) 8)

SteveAllan

Re: Rear Access
« Reply #4 on: February 22, 2009, 10:31:16 pm »
no access through the house :(

johns window kleen

  • Posts: 406
Re: Rear Access
« Reply #5 on: February 22, 2009, 10:35:06 pm »
Personally I would just offer to do the fronts. Unless your charging top dollar it's not worth the aggro is it?

Re: Rear Access
« Reply #6 on: February 22, 2009, 10:36:46 pm »
building a round is one thing, but breaking your neck is another

R W C

Re: Rear Access
« Reply #7 on: February 23, 2009, 08:17:50 am »
Ring the night before for them to unlock garage and once youve built up a trust ask if they would mind giving you a spair key.

Chris

martinsadie

Re: Rear Access
« Reply #8 on: February 23, 2009, 06:27:30 pm »
Got a chance of a couple of houses but means using a ladder to drag hose over the garages. What do you guys do in these circumstances - clamber over or just offer the fronts, i dont what to lose the chance of doing them as i am still round building.
stop being a big girl and use the ladder it wont bite  ;D ;D

windowswashed

  • Posts: 2580
Re: Rear Access
« Reply #9 on: February 23, 2009, 10:29:43 pm »
If I was building a round from start and I had no choice then I would just offer to clean the fronts and make easy money. Start making life awkward for yourself climbing up and over garages and the easy money is gone so it's not worth the job.

johnny_h

  • Posts: 689
Re: Rear Access
« Reply #10 on: February 23, 2009, 10:39:06 pm »
there was a guy on here some time ago who spent 2 days in hospital and did his neck and back in pretty bad its not worth it dont let other people on here persuade you to take risks with your health and business
AUDI VIDE TACE

NWH

  • Posts: 16952
Re: Rear Access
« Reply #11 on: February 23, 2009, 10:44:17 pm »
I wouldn`t do it get another 1 to replace it.

trevor perry

  • Posts: 2454
Re: Rear Access
« Reply #12 on: February 23, 2009, 10:45:39 pm »
there was a guy on here some time ago who spent 2 days in hospital and did his neck and back in pretty bad its not worth it dont let other people on here persuade you to take risks with your health and business
we are talking about climbing over a six foot wall with a ladder not base jumping of a mountain, i know a bloke who was seriously injured in a car accident but it doesnt make me go on a campaign to stop people driving.
better to remain silent and be thought a fool than to speak out and remove any doubt

AuRavelling79

  • Posts: 25405
Re: Rear Access
« Reply #13 on: February 24, 2009, 04:22:17 pm »
OK - taking a hose and pole over a garage is just stupid. You have to carry these things and climb a ladder and then lift the ladder over as well - what you gonna do - hold them in your teeth? You lose all credibility telling a custy you use a pole for safety reasons only to climb over their garage.

If I ever climbed over a garage to do the back I would do it traditionally. But those days are well over for me!

This is how I do these:-

I offer fronts only every month and that when I catch them in to let me through the garage/house I do the back. It is perfectly easy to go through the house.

Sound confident and tell them you do it for many customers.

I tell them that if I miss the back too many times then they can phone me and I will try to meet them at an appointed time.

Make sure you charge enough for doing the rear as getting through the house carefully will take time.
It's a game of three halves!

simon knight

Re: Rear Access
« Reply #14 on: February 24, 2009, 05:08:26 pm »


I offer fronts only every month and that when I catch them in to let me through the garage/house I do the back. It is perfectly easy to go through the house.

Sound confident and tell them you do it for many customers.

I tell them that if I miss the back too many times then they can phone me and I will try to meet them at an appointed time.


This is the only way to do these sort of houses.  All this clambering over garages malarky is just aggravation.

 

trevor perry

  • Posts: 2454
Re: Rear Access
« Reply #15 on: February 24, 2009, 06:52:47 pm »
OK - taking a hose and pole over a garage is just stupid. You have to carry these things and climb a ladder and then lift the ladder over as well - what you gonna do - hold them in your teeth? You lose all credibility telling a custy you use a pole for safety reasons only to climb over their garage.

If I ever climbed over a garage to do the back I would do it traditionally. But those days are well over for me!

This is how I do these:-

I offer fronts only every month and that when I catch them in to let me through the garage/house I do the back. It is perfectly easy to go through the house.

Sound confident and tell them you do it for many customers.

I tell them that if I miss the back too many times then they can phone me and I will try to meet them at an appointed time.

Make sure you charge enough for doing the rear as getting through the house carefully will take time.
i think if you refused to do backs round here they would find a window cleaner that did then the rest of your round could soon be lost to the newby
better to remain silent and be thought a fool than to speak out and remove any doubt

martinsadie

Re: Rear Access
« Reply #16 on: February 24, 2009, 06:54:51 pm »
OK - taking a hose and pole over a garage is just stupid. You have to carry these things and climb a ladder and then lift the ladder over as well - what you gonna do - hold them in your teeth? You lose all credibility telling a custy you use a pole for safety reasons only to climb over their garage.

If I ever climbed over a garage to do the back I would do it traditionally. But those days are well over for me!

This is how I do these:-

I offer fronts only every month and that when I catch them in to let me through the garage/house I do the back. It is perfectly easy to go through the house.

Sound confident and tell them you do it for many customers.

I tell them that if I miss the back too many times then they can phone me and I will try to meet them at an appointed time.

Make sure you charge enough for doing the rear as getting through the house carefully will take time.
i think if you refused to do backs round here they would find a window cleaner that did then the rest of your round could soon be lost to the newby
same round here, ;D ;D

Re: Rear Access
« Reply #17 on: February 24, 2009, 08:45:12 pm »
You should def. phone them the night before or the morning you are going and get them to leave the garage door open. Most people are ok with that.
If you damage the garage roof you could have problems...

AuRavelling79

  • Posts: 25405
Re: Rear Access
« Reply #18 on: February 24, 2009, 11:00:25 pm »
No, Trevor and Stan - I'm not refusing to do the backs, I offer to do the backs when they are in by running my hose through their garage or house. I do this for dozens of custies. Are you really advocating (especially you Trevor with your website talking about IPAF and risk assessments) laddering up and taking wfp over a garage using those ladders? Would you expect your employees to do this?

If that was me working for you and you told me it was a condition of my employment that I had to do that you'd have an industrial tribunal suit on your hands for unfair dismissal.

My custy's understand the need for a sensible attitude to risk and don't want an injury suit against them if a w/c should fall.

Frankly if you feel you want to take these risks then that's your neck on the line but please don't encourage others to do the same.
It's a game of three halves!

trevor perry

  • Posts: 2454
Re: Rear Access
« Reply #19 on: February 25, 2009, 08:48:43 am »
No, Trevor and Stan - I'm not refusing to do the backs, I offer to do the backs when they are in by running my hose through their garage or house. I do this for dozens of custies. Are you really advocating (especially you Trevor with your website talking about IPAF and risk assessments) laddering up and taking wfp over a garage using those ladders? Would you expect your employees to do this?

If that was me working for you and you told me it was a condition of my employment that I had to do that you'd have an industrial tribunal suit on your hands for unfair dismissal.

My custy's understand the need for a sensible attitude to risk and don't want an injury suit against them if a w/c should fall.

Frankly if you feel you want to take these risks then that's your neck on the line but please don't encourage others to do the same.
yes i would expect employees to do this they always work in twos so ladders are held whilst one climbs up then other hands them equipment to be lowered at other side, it is perfectly safe.
  ladders are not dangerous if used correctly and men are trained to use them and i dont mean one of these poxy i day ladder courses that dont cover half the issues needed and often teach some bad practices, for instance loughborough university have done a book on ladder safety and recomend ladders should be footed by a man standing on bottom rung [these are meant to be clever people].
  a lot of the little tricks the old window cleaners used to make ladder use safe have been forgotten and sneered at because they are so simple and dont need to buy some expensive gadget to work.
   you mention trainining such as I.P.A.F etc and yes we do have them and in fairness they do give you a bit of knowledge on how to use equipment and avoid certain practices that only a nutter would try.but in my opinion these are just money making schemes that generate jobs and make firms that have the certificates appear superior to others.
 you cannot beat training that takes place on the job by someone who has years of experience and these training courses are just short cuts to achieving a minimum standard of safety as the first option is very rarel y available to most.
 well thats my grumpy old man rant over and i accept your view on what your stand is on using ladders but mine are different, we have used ladders since 1960 and in early days ladders 66ft when extended wher used without a lost time accident, Wfp is safer and we use them wherever possible but the ladder is not redundant and i am paid to clean windows and not miss them for some lame excuse.
 as for running a dirty hose through someons house   ;D ;D
better to remain silent and be thought a fool than to speak out and remove any doubt