I got a call yesterday from a referal - only thing was it was for a computer repair (until couple years ago I also had a work from home computer business - gave it up - brain wouldnt keep up with all the latest stuff). But this was an old lady so I listened to her. 5 year old computer and she was paying £60 per year to a company for insurance. They been to it 3 times, stuck a new motherboard in, still not working right, yesterday someone went to fix it but "didnt have the part". :
Shes annoyed, phones up the firm and gives em what for, cancels the insurance..... then rings me.
Eventually I said "I dont do computers any more.... but I know a man that does (a friend), gave her the number.
I said I now concentrate fully on carpet cleaning.
O do you, its about 10 years since mine were done, you will have to come and give me a quote.
I was there in about 25 minutes. Went thro the dining room/lounge, the hall, main bedroom, and got to the 2nd bedroom and there was "the" computer.
Within 2 minutes I was sat at the computer and her telling me what was not happening.
Upshot was - I got the thing working fully to her satisfaction with out any new part and loaded Google Chrome for her.
I said to her - now phone the repair company back and just say to them "how come the man who came to give me a carpet clean quote can fix my computer in 10 minutes when your fully trained engineer cannot".
She had a good laugh.
Oh by the way - I go back Friday afternoon to do all her carpets!