I had a problem with Brodex sending the wrong part. Rung up asked me to return it, sent wrong part again, returned again. Rung up to make sure they had what I wanted and was assured it was in stock, sent wrong size a third time. They have now phoned me three times asking if there is anything I need and each time I have told them about the incorrect parts I still have. Each time assurances are given that it will be sorted. 20 months later and I still have the wrong part and no refund. I will never deal with them again