gary
have to agree with mark about the truckmount comment, (obviously
and the drying times.
thing with franchises is all though the names the same the end product isn't.
how many times do you walk round tesco's and ask for help, some smile and go out of there way, where as some tut grunt and point. its the same with franchises, some think cos there backed by a name they can just be in and out and down the pub in no time, where as some (jim neal for instance) take pride in there work knowing its there business with someone elses name for piece of mind.
did a job this morning for a women who in the past has used a well known truckmount company round here, she wasn't happy with there results yet i left her with a big smile and her saying she'll put me on file for next year when her next tennants move out, they have to use me.
i don't think it matters what machine you have, low end portable or high end truckmount(with in reason) if your determined to give customer satisfaction then you'll strive to accomplish that.
keep up the good work gary, its not the machine (allthough it helps make life easier) its you mate.
derek