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Elginn

  • Posts: 235
Re: Exel systems
« Reply #20 on: December 22, 2008, 05:16:04 pm »
:)  Thanks for the kind comments folks.


I am sorry to hear that you thought my deposit was excessive Trevor. Perhaps if you had made this clear to me we could have discussed it rather than you making a big thing of it here on the forum. For anyone's information deposits of this size and more were the norm when I was with Adepta (Purefreedom). As has been pointed out the deposit is fully deductable from the total price on completion of the installation so in fact unless funds are short when the deposit is payable there should be no problem.

As it is I am very busy with bookings for systems well into the future with customers happy to pay the deposit to secure their fitting date.

Regarding the comments about Purefreedom (Adepta) being engineers the fact is that they are and competent ones as well.

I would like to point out that I use a far longer established and larger engineering company to construct and install my systems. I chose them because of their expertise in vehicle bodybuilding, modification and repair of vehicles and trailers carrying loads far in excess of what is required for a typical WFP set up. There are plenty of engineering companies around but because of expertise and experience of safely installing  permanent loads and suitable restraining systems the one I use got my business. I could have got it all done a lot cheaper by other engineering companies but decided against them in the interests of my customers.

I also believe in offering my customers a complete service which goes far beyond selling and installing the kit. I am always happy to offer practical help based on real exerience of window cleaning and using pure water systems so that my customers are not left to flounder their way through and make costly avoidable mistakes. The change to WFP can be almost traumatising for a lot of window cleaners and I have this foremost in my mind and take every possible step to offer whatever help I can and you cannot beat having been through it yourself because this means that you have true empathy. I remember throwing my trolley into a ditch half way through the 2nd week after changing to WFP lol  ;D

Other good examples of this philosophy are Alex Gardiner, X-line and Glyn Howard who don't talk from 2nd hand knowledge or theory. They are successes because of it and have very loyal customers.

Slash mate...  Sorry about the longgggg conversations. You should take a leaf out of Mrs McC's book and tell me to shut up  lol  :P

Merry Xmas to you as well Waterwizard and all the rest here  :)


Andrew

I had my system from Andrew, top notch bloke and very customer orientated, he wants are future custom, so looks after us now, what more can you ask.

Merry Christmas Andrew to you and the wife?