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I have started looking back through my years work and stats (for those who know me I am a real geek when it comes to numbers about my business ).Given that at the start of the year I had alot of good 'intentions' with regard to how many leaflets I would put out and how I would do this and that...so given that I did not exactly follow my own instructions...I have given myself a stern talking to and a verbal warning.Do you find that at the end of the year you wonder where it went and all those times I put off doing leaflets I now find out I only put out aprox 2000 and only 34 customers more than I had at the start of the year....So what do you promise to do and 'never get round to'?Dave.