Glyn
I think the arguement is about cost.
No doubt you do a brilliant product, but have you considered a cheaper product as well to run in conjuction with your good stuff.
In my eyes you are preaching to the wrong audience, this forum has a good mix of new starters and long timers.
The New starters havent got £800 to spare on top of everything else they have to buy, maybe one day but not at the moment.
These very same people are your target customers in years to come, they are go getters and will invest in better equipment as they progress.
I was the same Diy everything, now i wouldnt dream of it and spend thousands every year on new equipment.
I dont want to preach to you, but if you dont want to alienate yourself from these people, i would be more helpful and help them on the forums, rather than just pitch "your products"
Also "cheapitup" comments dont help it just winds people up.
Dont think it is just you but i give the same info to all suppliers, think about it from the forum users perspective, we all dont stay Diy forever, we do eventually have hard cash to spend, and we usually spend it with those who have been good to us.
I spend all mine with Alex and WcW. ALex because he gives free advice about all products not just his own and will help with totally unrelated products which he doesnt sell.
Wcw because they are nice guys and have a huge stock and always deliver within 24 hours, no back orders dropship.
I see your unique position as top notch quality products for the serious players who want no hassle products, ie It does exactly what it says on the tin, not it might work , but it WILL work.
There is simply no need to knock those who build there own, just let your products speak for themselves