[colin thomas]

i have a customer with a sisal carpet that has a water stain on it from a patio door leak, the carpet is only about a month old, any ideas, can it be cleaned safely?

colin

[Shaun_Ashmore]

Saw dust clean but what ever you do don't promise a thing I've nothing nice to say about this carpeting.

Shaun

[colin thomas]

i know shaun, it's a nightmare isn't it, especially as she has only just had it fitted. only a month old and i think she is regretting it already. she has it all through the ground floor of a large house including next to the kitchen! i have left her some granules for any spills but why don't carpet salesmen tell customers of the pitfalls of this stuff
colin

[Bob Allen]

Dont touch it or you will regret it

[Buster Ingram]

Colin hate to say it Bob's right unless the customers an understnding lady, the minute you set foot on it with your kit the carpet becomes your problem.

[PaulKing]

run away... nicely but still run away

[colin thomas]

i'll get me coat then!!
  :

[Fintan_Coll]

You should advise her to contact her Insurance Company.

[craigp]

good advice from Finton

its her best bet, maybe the replacment could be something other than sisal.

Craig

[Steve Barnett (Carpet Care Plus)]

I'm amazed this stuff still sells considering it can't be professionally cleaned.

I stopped selling it years ago - I won't even fit it anymore - awful stuff.

Steve

[derek west]

just in case,
can someone tell me how to identify this meterial, i know its a leaf fibre as i just went through the ncca manual, but doesn't say how to tell when i come across it.
derek

[kinder clean]

Hi Derek

I have a carpet shop near to me that still suopplies and fits sisal, I took a photo of the range he carries - see picture below.

He told me they do everything they can to talk people out of fitting the stuff and that the fitters hate fitting it.

It has a straw / dry grass texture to it, though in the same shop there was a high end wool carpet that looked and felf incredibly similar to the sisal stuff, in which case I guess a burn test would tell them apart.

As you can see it comes in a wide range of colours too, so don't assume it's only available in natural.

Paul

[derek west]

cheers for that paul.
i'm guessing the smell of burnt grass for the burn test?
derek

[clinton]

Derek

As long as you dont smoke it

[Steve Barnett (Carpet Care Plus)]

Awful stuff to fit - it has too acclimatise for 24 hours because it can both shrink and expand.

It should be fully adhered to an underlay which in turn should be adhered to the sub-floor on a tackifier release adhesive.

And if all that wasn't bad enough it frays and falls to bits when you cut it - can't understand why anyone would want to buy it - it's a fashion product which has outstayed it's welcome.

Steve

[*Professional Carpet Care]

Awful stuff to fit - it has too acclimatise for 24 hours because it can both shrink and expand.

It should be fully adhered to an underlay which in turn should be adhered to the sub-floor on a tackifier release adhesive.

And if all that wasn't bad enough it frays and falls to bits when you cut it - can't understand why anyone would want to buy it - it's a fashion product which has outstayed it's welcome.

Steve

100% correct

[PaulKing]

It has a straw / dry grass texture to it, though in the same shop there was a high end wool carpet that looked and felf incredibly similar to the sisal stuff, in which case I guess a burn test would tell them apart.

It may be cruicial trading SISOOL ( see what they did there sisal &wool = sisool)
£68 a sq meter! does burn as wool and cleans great just shrinks later on.