Its unfortunately a fact of life for any business and I am soon going to have to bring some of my custies inline with my current qouting system.
What I wanted to ask was how do you go about doing this yourself.
I was thinking about giving them a letter with it in writting, letting them no its not affecting there next qoute to give them time to talk to me about it, then up it after that, when I know they are happy with the new price.
If you do something similar to this, I would really appriciate any example letters posted, to give me an idea of the kind of things I could say. I have one done, but would like to learn a little from the more experienced first before putting things in motion.
thanks for all your help in advance
gerard