[Peter Blackburn]

Do BT take pleasure in ripping people off?? Just had my business bill that is massively excessive as always but what is more annoying is the fact that they have thrown a few late payment charges in at £10 per shot. That’s because they encourage people to go paper free, so you don’t get a reminder through the post and you ultimately forget to pay them, this gives them the perfect opportunity to take money from you.
They are also charging for processing payment at £4.50!! that’s to pay them!. That’s like you passing a charge to your customers for paying you.
Telemarketing charge on my 0800 number !! What’s this about?

I hope all the directors and chiefs at BT get a nasty case of k**b rot.

Peter

[Neil Williams]

This is not the first time I have read on various forums about BT and it's methods of ripping businesses off.
I'd say their days are numbered (not meant to be a pun) if they carry on much longer like this.

[fenclean]

I changed to resource utilities. Cheaper rate, monthly direct debit no problems at all. On change over day just make sure that if your on call divert to check your still diverted to mobile.

Steven.

[Jim_77]

Why don't you set up a direct debit?  They give you a quid back or something, at least they did when I set up an account a few years ago.

You can still get paper statements and also access your accounts online, they send you an email whenever a bill is issued.

[clinton]

I set up a direct debit and found that way it was much easier and did not go into the red