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P®oPole™

  • Posts: 985
"Theres muddy foot prints on my path"!!
« on: July 12, 2008, 05:16:43 pm »
Just got in to a message from a rather angry gentlemen complaining about foot prints on his path and decking. I have never had a complaint like that before ???

What would you say to the fella?

Pro

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Steve CM

Re: "Theres muddy foot prints on my path"!!
« Reply #1 on: July 12, 2008, 05:22:14 pm »
that you offer a driveway and decking cleaning service at £2 a sq meter? :D
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LWC

  • Posts: 6824
Re: "Theres muddy foot prints on my path"!!
« Reply #2 on: July 12, 2008, 05:23:07 pm »
Quote from: Steve CM on July 12, 2008, 05:22:14 pm
that you offer a driveway and decking cleaning service at £2 a sq meter? :D

superb i was just thinking of a clever reply and you piped me to it, brilliant lol
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jeff1

  • Posts: 5855
Re: "Theres muddy foot prints on my path"!!
« Reply #3 on: July 12, 2008, 05:30:02 pm »
Can you take a cast and a measurement of them, so I can compare them to my boots ;D
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windowwashers

Re: "Theres muddy foot prints on my path"!!
« Reply #4 on: July 12, 2008, 05:32:28 pm »
Quote from: P®oPole™ on July 12, 2008, 05:16:43 pm
Just got in to a message from a rather angry gentlemen complaining about foot prints on his path and decking. I have never had a complaint like that before ???

What would you say to the fella?

Pro


say sorry  ;D
if I get mud every where I give it a quick blast with water to water it down.
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Neil271052

  • Posts: 212
Re: "Theres muddy foot prints on my path"!!
« Reply #5 on: July 12, 2008, 05:51:55 pm »
Correct response from WW.

Always you leave path, decking etc as you found it.
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Cheers,
Neil

gary999

  • Posts: 8156
Re: "Theres muddy foot prints on my path"!!
« Reply #6 on: July 12, 2008, 06:24:02 pm »
and smartarse customers lose window cleaners ;D
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windowwashers

Re: "Theres muddy foot prints on my path"!!
« Reply #7 on: July 12, 2008, 06:41:52 pm »
Quote from: gary999 on July 12, 2008, 06:24:02 pm
and smartarse customers lose window cleaners ;D
Leaving mud all over there path they have every right to moan, I am sure it was not done on purpose. I have always been the type of person that when doing a job for others I clean up after myself
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Oakley Windows

Re: "Theres muddy foot prints on my path"!!
« Reply #8 on: July 12, 2008, 07:44:32 pm »
Quote from: gary999 on July 12, 2008, 06:24:02 pm
and smartarse customers lose window cleaners ;D


It is their property you know.
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jeff1

  • Posts: 5855
Re: "Theres muddy foot prints on my path"!!
« Reply #9 on: July 12, 2008, 07:46:36 pm »
Who said it was Propole that left the foot prints??
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P®oPole™

  • Posts: 985
Re: "Theres muddy foot prints on my path"!!
« Reply #10 on: July 12, 2008, 08:16:47 pm »

He also mentioned the public footpath having mud on it aswell which I thought was a bit silly!

I'm all for good customer relations but at the end of the day he's getting a good quality service and to kick up a stink over that is a bit much I think.
I'm certain the rain must of washed it away by now, since Thursday.

Pro

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Nathanael Jones

  • Posts: 5596
Re: "Theres muddy foot prints on my path"!!
« Reply #11 on: July 12, 2008, 08:59:30 pm »
That'd be an instant removal from my books if it was my customer. I know it's his property, and you should always leave things as you find them,.. but lets be honest, even the best of us must leave a mark or 2 behind us a some time or another.
If the custy can't understand this and live with it, then he's obviously too grumpy and self centred to be bothered with.
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Oakley Windows

Re: "Theres muddy foot prints on my path"!!
« Reply #12 on: July 12, 2008, 09:05:09 pm »
'BODGEIT & SCARPA'

PROFESSIONAL WINDOW-CLEANING SERVICE

We clean ur windows and dirty ur path.

For a free quote call.....


;D
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