good luck andrew, youve helped me loads in past, and to be honest i hadnt used pure freedom for a while because i was greatly dissapointed in the service from the other staff, nothing to do with you, but they seriously ticked me off on a number of occasions. but now i know your on your own, smiles all round
Gotta agree with that Andrew. I was hugely disappointed with some of the aftersales when my varistream went belly up. Despite calling adepta and emailing them, they failed to reply and despite the overrated after sales pitch,i found it to be non existant on the one time i needed it. Never used them again to this day. Hopefully you will restore my faith in yourself, if not with adepta. I personally was left with the "you've got my cash. now armpits to me" taste in my mouth. I hope you do yourself and your visions proud as i personally never doubted you.
Rock on Andrew
think i rang about 10 times and passed on to different people, just wanted a pole pump, varistream and hose reel, the woman seemed to get irrate answering the phone when i rang
"who is it"
"its matthew saxon"
hears **sighs**
"right matthew ill pass you on"
then get passed on
"yes matthew"
"you were supposed to ring me back"
"what do you want"
then topped off with they sent wrong connection on hosereel and then got annoyed when i rang up, and didnt send it for weeks, so i had nice new shiney hose reel with wrong fittings sat in garage, andrew came back and i managed to get through to him, and the next morning there was the part in the post.
andrew is the man and im well pleased hes on his own, he made that company and the other monkeys ruined it for me.
i spent good money there and because of their attitude towards me i never went again. im sorry to go on but when you find a good supplier then get treated like that it annoys me!