Hello Shaun,
I try not to, but sometimes I can tell that a customer wants a price guide, I often will get the job over the phone though, I had a woman from Brighton call on Friday, 'how much for a small landing and stairs?'
I explained the job would fall into our minimum price charge of £60, 'what? I was expecting you to say twenty quid' I explained that if she looked around, she could find someone to do it at that price, but it wouldn't be me.
After me trying to back out of the conversation,she said she wanted us to do the job and agreed the price.
Regards
S