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Wayne Dean

  • Posts: 118
Re: Not a call since last Friday
« Reply #40 on: June 20, 2008, 12:45:03 pm »
Mike

With commercial I just make a phone call (sometimes start with a letter), explain about my service and then offer a free demo its all hit or miss.

To be honest I have done work for this home over the years but they decided to invest in a porty and do it themselves on a regular weekly basis (yeah right) Obviously there plans of maintaining there own carpets fell apart and I received a phone call asking for me to help them out as they were having an inspection and need my services asap! I went out that evening and completed the 2443.4 sq ft of carpet. The carpet was in a terrible condition, staff had told me that it hadn't seen cleaning in over 2 years which imo is a disgrace for a nursing home! I stressed my concern to the manager that they need regular maintenance cleaning every 3 months after my initial 1st clean, this has now been agreed.

Wayne  ;)


Wayne Dean

  • Posts: 118
Re: Not a call since last Friday
« Reply #41 on: June 20, 2008, 12:47:26 pm »
Dave

Hahahaha Len done a liahona special on it, but my god did it respond well!

I was amazed with the result!

Wayne  ;)

Re: Not a call since last Friday
« Reply #42 on: June 20, 2008, 01:22:05 pm »
I distinctly remember the look on Len's face when he saw Dave putting the hose on a rug. :o

Len seemed very knowledgeable about rugs generally and seemed keen to give it a go.

 

Re: Not a call since last Friday
« Reply #43 on: June 20, 2008, 01:29:44 pm »
Wayne

What did you clean the nursing home with, a portable?

Mike

Wayne Dean

  • Posts: 118
Re: Not a call since last Friday
« Reply #44 on: June 20, 2008, 02:00:31 pm »
Mike

No mate with my truckmount, but will use porty on the upholstery.

Wayne  ;)

M.Acorn

  • Posts: 7223
Re: Not a call since last Friday
« Reply #45 on: June 20, 2008, 02:56:26 pm »
I am puttin up my prices then ! i am in Cambridgeshire and have a lot of competition some of them extremly cheap,in 50% of calls it`s letters moving out wanting the cheapest possible price  :(
.
I tend to charge .28 p for polly and .32p p/s foot but i have not put up my prices in the 4 years i have been running ,time is now methinks
For upholstery 3 piece i am around £120 ish.My wife used to supply the same letting agy with a cleaner,the letting agy charged the customer more for the service than my wife charged them for the cleans,not good , i think they add an extra 25% ,the fli[p side is they keep me in work over the quiet winter months,and they also hand out my contact details to other people who tend to go with me as they know the agy reccomend me and they won`t get trouble with the carpet on checkout  :)
What goes around comes around

Re: Not a call since last Friday
« Reply #46 on: June 20, 2008, 05:00:10 pm »
Neil Williams, I have to ask, why would it take 6 hours to clean 1300 sq feet of carpet?

Dave I think you know my views on some of the daft prices per sq ft that some on here claim to be charging but as you asked I'll break down my pricing structure based on the area mentioned.

1300 sq ft of carpet - we don't know what type but presume on the basis that this is a lettings situation that it's not going to be top wack £100 sq/ft pure wool but at best 80/20 so we don't need to charge more to clean it than what it is worth.

1300 sq ft is 144 sq yards - as this is in one location with only one set up/down we should be able to do it cheaper than 3 properties with a total of 144 sq yards

Again as it's a 'bulk purchase' clean (and again none of us know what condition it's in etc) I would aim at the £2/yard price - could be more could be less depending. This is £288

I like to try and get a reasonable £50/hour rate on jobs - to all intents and purposes this is close to 6 hours from time of arrival to time of departure.

Sorry but I'm not one of those who like to get this done in 2.5 hours. I work at a reasonable pace without losing 3 pints of sweat and customer satisfaction on both job and price guarenteed.

 

Re: Not a call since last Friday
« Reply #47 on: June 20, 2008, 05:06:49 pm »
charged £977.36, this took me a total of 5 hours to clean

ONE HUNDRED AND NINETY FIVE POUNDS PER HOUR  :o
These are nearly always the tightest bunch when it comes to paying out on anything so how did you get away with that. Granted it's not pleasent work but this must be close to the trauma cleaning rates.

I've just noticed your follow up post and I did suspect that they might be an impending inspection about to happen, so yes you can the rate in that situation.

MICHAEL_GAYTON

  • Posts: 176
Re: Not a call since last Friday
« Reply #48 on: June 20, 2008, 05:10:04 pm »
what about a headline  SAVE THOUSANDS OF POUNDS RESTORE YOUR TIRED FURNISHINGS  OR  DON,T REPLACE BUT RESTORE AND SAVE THOUSANDS
ULTRA 4 CLUB
four systems one operator

liahona

Re: Not a call since last Friday
« Reply #49 on: June 20, 2008, 05:41:45 pm »
Neil, I wasnt making any comparison to any prices to clean  the carpet.  I was more concerned for you that such a small area would take so long.  £50 an hour is most exceptable but that amount of carpet should be cleaned in 3 hours. Thus, £100 an hour at your prices, not mine or anyone elses.

Best, Dave.

newclean

  • Posts: 98
Re: Not a call since last Friday
« Reply #50 on: June 20, 2008, 05:57:43 pm »
yes same here no calls all week :( :( :( :( :(

Paul Redden Countryfresh

  • Posts: 773
Re: Not a call since last Friday
« Reply #51 on: June 20, 2008, 06:34:24 pm »
Had a recommendation for a suite clean, it was a 3. 2 and a 1. straight forward poly/cotton cream/stripes. humming and haring so I offered to clean the dirtiest cushion and bring it back. Quoted £130.
Three weeks later she's say's "I've found someone who will do it with a bedroom for £80. ::) What do you do that's different to him!

Very frustrating isn't it. :-\
"So basically its a big vax!"

Re: Not a call since last Friday
« Reply #52 on: June 20, 2008, 06:35:10 pm »
Newclean put your details in your profile and an email address.

Re: Not a call since last Friday
« Reply #53 on: June 20, 2008, 06:51:18 pm »
Country fresh. Yes it is frustrating. :(

Did a quote other week, relative of a client that has put work my way.

Really mank 3 piece quoted £90 as a favour. Then they said what if we had through lounge and the bedrooms. I said £120 extra.

They said OK and my husband is going to clean the mattress while you do it. I said I can clean mattresses. Great, that will save him humping it around. £60 I said. OK they said so that's £270 for effectively the whole house. Yes I said

So we booked it in.

Next day got the call we've been thinking...... can't afford it. I said no probs let's just do the suite and you can have the carpets done another time at the same price. eerrrrr no thanks. Well just the suite then as you originally wanted. eerrrrr, no it's ok, sorry, bye.

That will teach me to be one of these greedy brassneckers eh.

By the way where is Carpetguy these days, he'll love this one.

Len Gribble

  • Posts: 5106
Re: Not a call since last Friday
« Reply #54 on: June 20, 2008, 08:17:22 pm »
Mike

The look on every ones faces, (beats any classroom perhaps some should take note.) 8) Wayne nearly ran a mile. Would post pictures but every one nicks them and sticks there name to it. >:(

Commercial can be a hard nut to crack, what I have found it’s not what you know it’s who (friends, family, customers find out who they work for)sorry to much info :-X

Rob has jacked it in. :(

Wayne

You only got the job because last time I was there it took me longer as I spent more time turn on and off TV’s, and the call help me :-X, their phone no is on my phone. :)

Should have some feedback tonight on the home I took you too this will take two machines, by and by my rental rates porty £10ph cfr £15ph me as a bucket boy/guru £5ph. ::)

Len
Always bear in mind that your own resolution to succeed is more important than any other. (Sidcup Kent)

Re: Not a call since last Friday
« Reply #55 on: June 20, 2008, 08:34:39 pm »
Rob has jacked it in? Probably retired to some tax haven. Oh I forgot, he already lives in one and the English pay for everything. ;D

Len Gribble

  • Posts: 5106
Re: Not a call since last Friday
« Reply #56 on: June 20, 2008, 09:08:13 pm »
Mike

The forum but he is one of us. ;D

Len
Always bear in mind that your own resolution to succeed is more important than any other. (Sidcup Kent)

markpowell

  • Posts: 2279
Re: Not a call since last Friday
« Reply #57 on: June 22, 2008, 03:03:44 pm »
A week and half now still not a call, yes i have checked that phone is working. This has never happened before. Glad we arent just starting out in this game ??? ???
Mark

Re: Not a call since last Friday
« Reply #58 on: June 22, 2008, 03:05:18 pm »
Mark

What marketing are you doing right now and what do you plan on doing?

markpowell

  • Posts: 2279
Re: Not a call since last Friday
« Reply #59 on: June 22, 2008, 04:00:24 pm »
Hi Mike,
I Did my last job on Friday was booked all last week as was working a week in front, i will be out leafleting 6 hours a day this week instead of the 2 hours each morning i usually do before i start the cleans. I have 200 letters to go in the post in morning to some of my best customers offering 3 for 2, or spend £100 and get £20 Off.
I am getting the letters ready for local schools as we speak and will be sending out on Friday, offering our services in the 6 week hols.
Im sure it will pick up this week mate.
I have cancelled Yell.com and 118247, i have halved van insurance, will be looking at some other cutting back of overheads. Might give local newspaper a go never tried it before ??? ???
Mark