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spencer davies

  • Posts: 651
Beyond The Call of Duty
« on: June 11, 2008, 02:19:10 pm »
I was called in by one of our larger customers that use us frequently, they had a major problem
that needed solving...  ???

The property is a high end residence for elderly people, they purchase a flat and are provided with
meals and a round the clock staff presence.

An elderly lady had been preparing a meal, she had a stroke and ended up falling on the hob, when a member of staff arrived, only around 20% of her body remained, none of the staff would enter the flat either. The police and fire crew had attended and gone, all that remained was a black glue like substance.

I spent approximately two hours, using a respirator,goggles,gauntlets and overshoes and can honestly say this is the worst job we have had to face in all the years that we have been in business.

I have an open cheque on this, does anyone have any experience in this type of work? or suggestions on a charge.

Best regards





S

davep

  • Posts: 2589

Re: Beyond The Call of Duty
« Reply #2 on: June 11, 2008, 02:46:51 pm »
It's probably someones mum though Skywalker.

I can't/won't do jobs like that. The nearest was a really bad urine stain where some old chap had died in his bedroom.

I know someone local who does trauma so if I get a call he's welcome to it.

David_Annable

  • Posts: 689
Re: Beyond The Call of Duty
« Reply #3 on: June 11, 2008, 03:53:41 pm »
Hi

I wouldn't touch it either, but if i was prepared to do it, 3 times normal hourly rate & an amount for the dissposal if the client wasn't covering it.

Dave
NCCA, Woolsafe, IICRC Leather Cleaning Technician

rob fryer

  • Posts: 237
Re: Beyond The Call of Duty
« Reply #4 on: June 11, 2008, 04:15:12 pm »
I think there threads on here was looking to do work like this myself but not enough work to warrent outlay ,I think you would not get a contractor to do this for less than £750 even if its two hours dont forget the risk factor and your time sanatising your van and equipment.

Neil Grainger

  • Posts: 1273
Re: Beyond The Call of Duty
« Reply #5 on: June 11, 2008, 04:24:16 pm »
Surley it should have been gutted and replaced not cleaned, Health and Safety would have a field day with this, If the body was burnt was the fire damage.

Better you than me. well done anyway.

Aquakleen Restoration Services

  • Posts: 1083
Re: Beyond The Call of Duty
« Reply #6 on: June 11, 2008, 04:38:44 pm »
Sorry Mike just trying to bring a little humour to the forum. Should have known better really. Ill take it back.

lands

Re: Beyond The Call of Duty
« Reply #7 on: June 11, 2008, 04:39:15 pm »
Spencer

I would give Dave Liahona a call as I think he knows a little about trauma scene cleaning. I have his number if you want, I'll text it to you.

Pete

john rees

  • Posts: 391
Re: Beyond The Call of Duty
« Reply #8 on: June 11, 2008, 04:45:40 pm »
Hi Spencer
                The last bad one we did was  2 years ago for the brother of a chap who had collapsed and died in his kitchen at the height of summer.......and was found 2 weeks later! that was a bad one too. We charged about a £1000 and He nearly snatched our hands off! It's good money if you have the stomach for it. That's a smell never to be forgotten!

                                Well done!
                                                All the best
                                                                  John
                            
 
john

HQCS (John Kastrian)

  • Posts: 272
Re: Beyond The Call of Duty
« Reply #9 on: June 11, 2008, 04:54:48 pm »
Rather you than me m8,in your post you quote-
"The property is a high end residence for elderly people, they purchase a flat and are provided with
meals and a round the clock staff presence."
Apart from the cleaning up aspect which should have been a total gutting out not cleaning,where was the round the clock staff presence,and all buildings like this have to have smoke alarms and fire warning systems,so why was the poor dear left so long.
Sounds to me like a cowboy firm,they should not be entrusted to look after a hamster let alone a human being.
May she Rest In Peace-
John

jasonl

  • Posts: 3183
Re: Beyond The Call of Duty
« Reply #10 on: June 11, 2008, 05:21:32 pm »
You can do a trauma scene clean up course at the natinal flood school, this work is fairly straightforward , though you need the correct paper trail.
We have done a few jobs like this, using the correct and thorough protocols, I would not expect it to bill out at less than £3k plus vat.
I clean carpets
I dry Buildings

Kev Loomes

  • Posts: 1353
Re: Beyond The Call of Duty
« Reply #11 on: June 11, 2008, 05:40:20 pm »
Rather you than me m8,in your post you quote-
"The property is a high end residence for elderly people, they purchase a flat and are provided with
meals and a round the clock staff presence."
Apart from the cleaning up aspect which should have been a total gutting out not cleaning,where was the round the clock staff presence,and all buildings like this have to have smoke alarms and fire warning systems,so why was the poor dear left so long.
Sounds to me like a cowboy firm,they should not be entrusted to look after a hamster let alone a human being.
May she Rest In Peace-
John


Well said John.

John Kelly

  • Posts: 4461
Re: Beyond The Call of Duty
« Reply #12 on: June 11, 2008, 06:06:26 pm »
This is not so much a Trauma scene cleanup although the same protocol would have to be followed. It is a protein fire which is the worst case scenario. Spoken to Spencer about it.

spencer davies

  • Posts: 651
Re: Beyond The Call of Duty
« Reply #13 on: June 11, 2008, 07:15:29 pm »
Thanks for the comments chaps, and to John for the phone call, just got in after cleaning two opticians
practices this evening...long hard day.

The staff and company are pretty good at this site, I just don't think that they ever expected anything like this to happen, it has made front page headlines in this area, its a really macabre way of departing the world, really nice old girl though.the whole experience makes you feel that you should make the most of life.


Regards



S