In the states a lot of companies offer the service of taking away furniture, cleaning and then returning. Same as rugs, no difference apart from that which has been mentioned.
But then generally the client expects to have the best service available which of course can not be done insitu.
Again, its working smart and not hard. Well not so hard.
You can get maybe 3 times the amount to reove to clean anything, at least twice the amount. So for the extra hassle you are getting paid very well and cleaning much better than if it was done at the clients house.
Client is happy, cleaner is happy, not sure where the problem is.
Best, Dave.
P.S. Kev, its not usually done in a day. The turn around time is usually a week, sometimes more. You have to bear in mind that by cleaning them this way you can clean them maybe 2 or 3 times, air dust them, remove all dry soils that basic vaccing doesnt do etc etc. Set piles correctly as they are drying, apply protectants, properly, the list goes on.