Ive had contract hire and leased cars in the past, not a van. With contract hire you have to be carefull with damage ect, stone chips and the odd wheel scuff are classed as general wear and tear, but if you have dents and lots of scratches then you will be liable for the cost of the repairs. With lease balloon payment, you are the one that is responsable to sell the vehicle and pay the final figure to the lease/finance company. So it is in your interest that the vehicle is in good condition to be able to get as much for the vehicle when you sell or part exchange it.