I know your right, spoke to them on Friday and they said to check with the hand held which wont come until Mon/Tues but if its still the same I will be taking it back for them to look at, trouble is Ive got a 3 and a half hour drive to Dublin, if I have to do that. But if I have, to I will. Need to get it right, could be something I'm doing due to my inexperience, but do't think so, so once Ive checked the hand held if its still the same I'm sure I'll be heading to Dublin next week.