[Mike Halliday]

 how does you price for leather compare to fabric suites?

[Paul_Ashworth]

I tend to price the same as fabric suite at the moment as the cost of the chemicals cost about the same as running the T.M for 1 & 1/2 however with Pauls training im looking into putting the price up and will be able to do a leather suite quicker.

Do you charge more for Leather ??

Paul

[Mike Halliday]

Paul I'm planning a radical increase in my leather cleaning price but at the moment I'm at £150 which is £20ish more than fabric.

Mike

[COLIN BRIGHT]

i will charge £226.00 for a typical clean and protect on leather 3 piece, if all the cusions are detatchable i charge more, an extra £10 per seating unit
i do quite a lot of leather these days cause i find most people cant be bothered to use the kit they got when they bought the suite

[John Gregory]

I'm reading this post with tears in my eyes I struggle getting a oner for fabric or leather

John

[Simon Gerrard]

Colin,
How can you justify £226.00 to clean and protect a leather suite. I mean it's only a couple of hours work, tops?
Don't get me wrong, if you can get that sort of money they why not, but surely such a high price scares more people off. Does that £226 include vat or is that extra?


Simon

[Mark Roberts]

about 170 for 3+2+1, I cant speak for Colin but I'm not here to justify my prices, if his customers are willing to pay that price for a professional service then that's all the justification needed in my opinion.

[carpet guy]

Some call it CONFIDENCE others call it BRASS NECK others still call it ...................something else.

rob

[Shaun_Ashmore]

The thing is that most leather upholstery has fixed seating so it is quick and easy to clean but I find that they do tend to be in quite a state before they have it cleaned and also they also ask about colour repair as if you are going to get the felt tips out!

Shaun

[Tony Gill Carpet Smart]

Where is Colin based in the country PROFILE DON'T SAY.

CHEERS TONY

[Mike Halliday]

Tony I think Colin lives around us, york or whitby, I think.

[Shaun_Ashmore]

Colin is in Blackpool.

Shaun

[Mike Halliday]

well there you go!! he lives in the land of the rich & famous

no wonder he gets such a good price

[Tony Gill Carpet Smart]

He seems to be getting good price I'm about £20 more than you Mike average  leather suite find the small repairs like that one you showed on the other post pay real well though.

[Roger Koh]

This was a three quarter day work for $955.

I base my quote from pictures email from enquiries.

Otherwise my first hour visit on location just to look is $299 and every additional hour is $99.

Read our correspondence by email from the bottom up.

Question and I will answer the best I can.

Roger Koh
Leather Doctor® System
www.f.com



============
It is on the attached email 604 - - - - - - - -
________________________________________
From: Roger [mailto:info@leatherdoctor.org]
Sent: Fri, February 2, 2007 1:11 PM

Dear M - - - - - -,
Thanks for the info.

Do I have your phone number just in case I am lost?

Thanks again

________________________________________
From: L - - - - - , M - - - - - -[mailto: - - - - - - -@gov.bc.ca]
Sent: Friday, February 02, 2007 7:48 AM

Hi Roger, we live at far end of - - - - - - - - - - - . The exact address is - - - - - - - - - We will be paying by Visa. The billing name is - - - - - - - - - -
________________________________________
From: Roger [mailto:info@leatherdoctor.org]
Sent: Thu, February 1, 2007 6:35 PM

Dear M - - - - - -,

Yes I can block that date for you.

May I have the address please and also please indicate the mode of payment.

Who to Bill to in the invoice?

Thank you.
________________________________________
From: L - - - - -, M - - - - - - [mailto: - - - - - - - @gov.bc.ca]
Sent: Thursday, February 01, 2007 12:50 PM

Hi Roger I would prefer you attend 19FEB07 as we are having some other work done on the 12FEB07 which may impact the cleaning. Are you available on 19FEB07?

THX M - - - - - -
________________________________________
From: Roger [mailto:info@leatherdoctor.org]
Sent: Thu, February 1, 2007 11:01 AM

Dear L - - - - -

I apologize for not replying earlier as I have already made mental arrangement to be at your place this coming Monday while your husband is in.

I will be there Monday 5th of February, in the morning between 9 and 11 depending on traveling condition and locating your place.

Monday 5th of February, in the morning between 9 and 11 depends on traveling.

May I have the address please and also please indicate the mode of payment.

Who to Bill to in the invoice?

Thank you.
----------------------------------------------------------------------------------------------------
From: L - - - - - , M- - - - - - [mailto: - - - - - - - - - - - @gov.bc.ca]
Sent: Thursday, February 01, 2007 9:22 AM

I have not received an email response. Are you interested in providing the service or should I approach another company?
________________________________________
From: L - - - - - , M- - - - - -
Sent: Mon, January 29, 2007 3:52 PM

Hi Roger, I would like you to provide all the services except the leather scent. My husband is available every Monday. Can you give me a date and timeframe for completion.
________________________________________
From: Roger [mailto:info@leatherdoctor.org]
Sent: Tuesday, January 09, 2007 1:01 AM

Hello M - - - - - -,

Re: Leather Chaise Sectional

Repairs to the three areas = $295
Optional Degreasing, Preconditioning, Super Preconditioning or Spotting = $175
Cleaning = $235
Recommended Rinsing = $125
Recommended Buttery Feel, Squeak, Rub & Non-Stick Conditioning = $125
Optional Leather Scent = $125

For further information call 604 468 2340, Roger

[Roger Koh]

For your reading:

Pigmented Leather Abrasion Repair
Mild abrasion on pigmented leather is where the color and top finish has been scraped from the skin. Deep abrasion is where there are missing fibers and rough edges sticking out as flaps. Procedures to repairs are first cleaning up the panel to reveal the true color for color and sheen matching and paying attention to abraded areas for grease or other contamination. Leather repair to flaps are reattached back to the leather with a leather bond and loose abraded surface grains are tighten up by a leather impregnator to build back its skin. Color and top coat repair to both abrasions require a primary pigment color, a secondary color if any and a protective top coat. Matching to all three finishing aspects is vital for an aesthetic repair.

A Safe and Effective cleaning:
The average leather has a pH value of between 3 and 5. A weak alkaline cleaner above pH 7 to pH 10 may cause streaks to sensitive pigment. A moderate alkaline pH 11 to pH 12 will result in stickiness and gumminess. A very strong alkaline pH 13 to pH 14 will dissolve the leather. Leather pH balanced cleaner provides the safety, while cleaning effectiveness depends on cleaners' surfactant concentration or polarity. When cleaning any leather our primary consideration is to use leather pH balanced cleaner equivalent to that of leather.

Spots & Stains Removal:
spotter™ pH 4.6 is leather safe pH 4.6 super spotter eight times more effective than the super preconditioner developed to tackle stubborn stains effectively.
It acts like a solvent type spotter to penetrate deep into the leather and remove unwanted hard-to-remove stubborn stain. Designed to allow sufficient "dwell time" for complete emulsification, de-flocculation and suspension to occur. It further works in harmony with the tanning agent, fatliquor, dyestuff and finishes.

Heavy Duty Preconditioning:
superCleaner4.0™ is leather safe pH 4.0 super preconditioner developed for extra tough soiling. Also used to remove blue jeans dye transfer and newsprint on pigmented leather. It acts like a solvent type cleaner to penetrate deep into the leather and remove unwanted hard-to-remove grease-based soil. Designed to allow sufficient "dwell time" for complete emulsification, de-flocculation and suspension to occur. It further works in harmony with the tanning agent, fatliquor, dyestuff and finishes.

Degreasing:
deGreaser4.1™ is leather safe pH 4.1 degreaser primarily used on long term, problematic, heavy build-up body oily & greasy soil. These ingrained body oil and harmful alkaline perspiration residue in high wear areas can cause deterioration, color-loss, worn-out, discoloration, delaminating or cracking to surface finish. Remember, age sets spots and stains. Prolong soiled damages through hydrolysis and oxidation may be more obvious after cleaning.

Preconditioning:
preCleaner3.7™ is leather safe pH 3.7 preconditioner developed for heavy soiling prior to cleaning to reduce unnecessary harsh mechanical agitation. Designed to allow sufficient "dwell time" for complete emulsification, de-flocculation and suspension to occur. It further works in harmony with the tanning agent, fatliquor, dyestuff and finishes.

Cleaning & Relaxing:
leaner3.8™ is leather safe pH 3.8 aqueous leather cleaner ‘n relaxer. As the pH value of leather is between pH 3 and pH 5 this cleaner is leather pH balanced to work safely in harmony with its tanning agent, dyestuff, fatliquor and finishes. It is developed for safe and effective cleaning for all types of leather. Designed for effective soil penetration, lubrication and suspension through chemical reaction without the negative effect commonly associated with soap, alkalinity and solvent ingredient cleaners.

Acidifier Rinsing:
rinse3.0™ is leather safe pH 3.0 mild acidifier ‘n rinse. Developed to neutralize and minimize harmful alkaline and perspiration residues. Reduce leather surface stickiness to a squeaky clean. It is further designed to re-strengthen the leather pH integrity, stabilize the tanning agent, dyestuff and fatliquor.

Buttery Feel Conditioning:
The sensuous surface touch of leather can be improved, enhanced and modified towards a special tactile fashion effect with a fine leatherScent’B™.

Squeak Conditioning:
Since most leather squeaks comes from leather rubbing against leather during movement. To reduce the friction and eliminating leather squeaks. We mist spray leatherScent’B™ entirely with special attention to where the squeak comes from.

Rub Conditioning:
A soft lubricated surface with leatherScent’B™ further improves the physical performance like rub, abrasion and scuff in high wear areas where loss of color eventually is inevitable through neglect.

Non-Stick Conditioning:
A non-stick conditioning with leatherScent’B™ is essential to shield the detrimental effects of sticky soiling from chewing-gum, sticky-tape, sparkles, etc.

Leather Scented Conditioning:
A once classic and rare fragrance that transcended gender with an ultimate intimacy associated with sensuous leather. Today, leather scent are created in the form of body cologne and perfume by the perfume houses of HELMUT LANG®, CHANEL® and SERGE LUTENS® to satisfy the olfactory crave of the seductive leather scent. leatherScent'B™ helps mask body odor with an unforgettable leather scent.

===

Here is the damage pictures.

M- - - - - - L- - - - -
526- - - - - -

----- Original Message -----
From: Roger
To: - - - - - - - - - -
Sent: Saturday, January 06, 2007 2:39 PM

Hello M - - - - - - -,

I receive only one picture without the detail to damages to three areas.

Roger 604 468 2340
________________________________________
From: Y - - -[mailto:- - - - - - - -@telus.net]
Sent: Saturday, January 06, 2007 10:50 AM
To: info@leatherdoctor.org
Subject: Repair Quote

I was advised by telephone to submit pictures in order to get a repair quote for my leather chaise sectional. Attached please find the pictures of the damage to three areas. My sectional also requires cleaning. Can you please contact M - - - - - - - by telephone at 604 - - - - - - - with the quote for repair/cleaing Thank you.

[mark shannon]

Jesus Roger i needed that to sober me up better than Red Bull 

[LTT Leathercare]

The price of leather cleaning will always depend on many factors

Your location in the country
Your current clients and their expectations
Your training and qualifications to do the job
Your overheads
The cost of the suite in the first place
How long you are going to spend on the process
Products used
etc. etc. etc.

Good products will always reduce your time but may increase your product costs (not enourmously pro rata).  You really need to base your charges on the time element and how much you would expect to earn in an hour with the overheads you have.   It is impossible to compare overall.  We have had people on training course who have charged between £35.00 and £350.00 and neither is right or wrong taking all their circumstances into account.

Do a good job, use good products and have the right training and back up support and give your customers the best service you can for the price that is appropraite to your business.

[Shaun_Ashmore]

Judy is correct but I think it is a matter of finding the right customer to pay your fee not the the other way around.

Roger gives some indepth answers but as up to now we are limited to knowledge about his products so I'm hoping to get one of his sets at the CCDO if not I will buy one as I think it will be a good purchase.

Keep it up Roger look forward to seeing more of your posts.

Shaun

[*paul_moss]

Shaun, beware your wallet will only take so much opening in one life time