Seriously though Mike is right. A local supplier is like an oasis in the myriad of complexities that face us each day. For example, what flavour odour fresh should you use, should you accept that tea the customer offers you. Endless decisions down endless roads (I have still yet to find the end of the M25).
Once there was a man, a man who sought no glory, no recompense and no thanks for helping battle weary carpet cleaners like us. He would decipher the code to choosing correctly on a pair of unmarked hot and cold taps, be there in an instant to change your Vacuum bag and of course guide those lost souls to there nearest suppliers.
In a small village, just outside Grimsby there lies a grave that reads simply "here lies the unknown carpet cleaner.
Once a year, his now elderly ex lover (a helicopter mechanic from Rio) can be seen spraying on his grave and resting a clean terry towel (replacing the year's before's) nobody knows why and many simply don't care but we all need a hero sometimes.