[Mrs Nicholls]

hi

I just have a quick question, do you pay your cleaning staff for travel time when they are passengers on the way to and inbetween jobs?

This question has popped up, and til now i hadn't really thought too much about it, i just wondered, as driver gets mileage 20per mile with passenger rates 2p per passenger per mile, all paid to the driver, but currently staff just travelling dont get anything.

We have some jobs that take 30 mins to get to, so a day may look like 15 mins to job 1, clean for 2hrs, 20 mins to job 2 clean for 1.5hrs and 30 mins back. Now this day 65 mins has been unpaid to staff as they have just been passengers, and eating or doing whatever they are doing.

am i wrong to not pay for this lost travel time as they are technically not working?

Thanks
Lisa

[sherco]

I would expect to get paid, if i was working for you for 8hrs i would want paying for 8hrs not my fault your jobs are so far apart...

[Mrs Nicholls]

i guess this comes down to charging customers by the hour or by the job aswell. if they werent nearly all by the hour we could leave quicker and make more money. I see where the problem lies now. We have started charging by the job even though customers always insist on 'how many hours is that then'? question.

[Karl Wheeler]

Hi
We pay our staff for travelling time and any job more than half an hour away the cost of travelling is built into the quotation. Having said that we are commercial cleaners and it might not be possible to do this for the domestic market. What you have to bear in mind is even when they are travelling between jobs they are still employed by you!

Karl

[steve doyle]

Hi
We pay our staff for travelling time and any job more than half an hour away the cost of travelling is built into the quotation. Having said that we are commercial cleaners and it might not be possible to do this for the domestic market. What you have to bear in mind is even when they are travelling between jobs they are still employed by you!

Karl

Sorry, quick thread hijack,

Karl, i sent you an email, im thinking you might not of got it, should i re send?

cheers

[Karl Wheeler]

Hi Steve
Sorry never received the email please can you resend it
thanks
Karl

[steve doyle]

sent,

hopefully.


sorry lisa (hope your well,  buy a bigger gun and hopefully your staff will leave you alone ) carry on people,

[Alan Rowley]

We pay travel time between jobs but don't pay to the first job or from the last job. If anyone travels in their own transport, I pay the driver from when they leave home until when they return, but not the passengers.

Seems to work OK and everyone accepts it.

[Mrs Nicholls]

Hi Alan

So for example, when i have everyone meet at my place (the office) say to leave at 9am. You would pay the driver from 9am - 5pm (less breaks of course), to include any cleaning and any travel/driving and still pay per mile alowances?

and the cleaners being transported who are also working 9-5 less breaks, only get paid for the actual cleaning undertaken.

your staff are happy with that? iguess the passengers eat and do whatever but the driver is still working arent they.

[drive surgeon]

good advice.

[Alan Rowley]

Hi Alan

So for example, when i have everyone meet at my place (the office) say to leave at 9am. You would pay the driver from 9am - 5pm (less breaks of course), to include any cleaning and any travel/driving and still pay per mile alowances?

and the cleaners being transported who are also working 9-5 less breaks, only get paid for the actual cleaning undertaken.

your staff are happy with that? iguess the passengers eat and do whatever but the driver is still working arent they.

Yep - that's about it Lisa. Although the non-drivers would have to meet at 9:00am in your example, they wouldn't actually be working. It's just the same as making their own way to the clean.