i would forget who has the biggest pumps or blowers or any technicall issues, at the end of the day any t/m should make a bloddy good job of cleaning a carpet!
facts are
Alltec have the best service in the industry
Woodbridge have the worst
i have had my woodbridge machine for just over a year
2 new pumps
3 new thermostats
new length of hose
new float switch in water tank
the pressure dial has fell of in my hands and been repaired twice
the hose reel has siezed up and been repaired
new connectors on front of machine twice
whole machine having to be descalled and cleaned out as it kept cutting out 10+ times
belt tightened as pump stopped working once
and a heap of other problems
it has cost me countless days of work
i have broken down on the job at least 5 times
i hav had to cancell around 25 jobs because of it
i hav lost count of the ammount of times i hav had to phone them for advice whilst im on site because something isnt working correctly
And had to pay Alltec to fix it twice even when it was suposidly under warranty simply because i couldnt bear to take it to Woodbridge to get repaired any longer.
And to top it all of woodbridge are taking me to court because i refuse to pay a invoice for about £600 for a water softener they supplied that would aparantly sort out all my problems (that didnt) i have tried to return it to them but they dont want it?
A good portion of the invoice is 4 hours labour for fitting it, and the only fitting required is four self tapping screws into my ply lined van :
Im sure i must be the unlucky one because most people with these machines love them and havent had the problems i have had, but boy is there opinion gona change in a year or two down the line when things do start to fail and they get treated the way i hav.
