God I hate them more by the day. :
I went to file my return online as usual last week, and realised that because I've reinstalled Windows on my hard drive I've lost my ID, password and tax reference.
I phoned up last monday or tuesday (20 days before cut-off) and was told by the unhelpful sods that they'd send the ID to me by post.
It would take 2 to 7 days...
9 days later no sign of it.
Worse still, when I get it I've then got to apply by post for the sodding password, as they have my old e-mail address which is defunct.
That's another 7 days!!!!!
What a bunch of unhelpful clowns.
For god's sake, there's plenty of times you need secure details passing through the internet, why do they insist on sending it???!!!
If I miss the cut-off, they can p-off.
£100? I know I should have done it before now, but it's not my fault they're so slow.