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Len Gribble

  • Posts: 5106
Re: Dry-Fusion Dilemna
« Reply #20 on: November 29, 2004, 07:53:46 pm »
Dave of DF (Scotland)

Think DF need to revamp web page and other promotional data other wise trading standards may come after them for misleading potential buyer as I said earlier the others do state franchise.

Regarding CD you wish! ;D

Think of the bright side bad publicity is good publicity! Only problem here it needs to be in the press then ever one will want one! ;D ;D

Len
Always bear in mind that your own resolution to succeed is more important than any other. (Sidcup Kent)

dave washbrook

  • Posts: 198
Re: Dry-Fusion Dilemna
« Reply #21 on: November 29, 2004, 09:23:02 pm »
hi all

i was looking at the df system but decided to go for texatherm instead took delivery last week fantastic service and great results from the cleaning. As i understand it the system now belongs to me so i can do what i like with it and if i decide to sell it (which i wont)the i'm free to do so and the new owner will intitled to the fantastic service and advice which i have recived from all at texatherm.

 SO BUY TEXATHERM NOT DRY FUSION.

DAVE

Fintan_Coll

Re: Dry-Fusion Dilemna
« Reply #22 on: November 29, 2004, 10:08:45 pm »
David, please enlighten me, are you the only person in Scotland using Dry Fusion or are there others?.

Alex

  • Posts: 232
Re: Dry-Fusion Dilemna
« Reply #23 on: November 30, 2004, 08:33:58 am »
Do as woodman says - get the texatherm system. The staff are excellent and the machine has great results, I have one myself and wouldn't think of going to DF now.

Alex

Ken Wainwright

  • Posts: 2107
Re: Dry-Fusion Dilemna
« Reply #24 on: November 30, 2004, 08:54:36 pm »
I have now asked the right questions of the right people re Nr Neil's original post. I am satisfied that everything is in order and I'll explain why.

For myself, I was concerned about the possibility of a franchise situation, similar to that described by Neil, being set up on the UK mainland, leading to MY license being cancelled. This will never happen, so I feel secure. The arrangement in Northern Ireland is fundamentally different to here. The current legally binding arrangement was established before Dry Fusion UK was formed and by a different company and management.  There are subtle differences in the English and NI marketplaces.

Dry Fusion UK  will not permit another business in my area to become a licensee. Exactly the same as in Neil's situation. I presume that the same applies for franchises such as ChemDry, Servicemaster etc. etc.

Dry Fusion IS NOT a franchise. After completing the training requirements etc. a few years ago, I paid my one off fee of £50 to obtain my Dry Fusion License. No other fees, in any shape or form, have ever been paid. This license permits me to use the Dry Fusion name and logo which are both registered marks. You cannot legally use them unless you are licensed, just as a franchisee, be it ChemDry, McDonalds etc. etc. is granted a license to use those brand names. End the franchise and you can no longer use the name. This is a common and successful business arrangement across the whole spectrum of business life.

A not too dissimilar situation arose a few years ago. I was a member of The Host Professional Cleaners Association and attended an intense training course at their HQ in Racine. They were adamant that we should NEVER use the word Host as a verb. ie to Host clean a carpet. Their (legitimate) concern was that their brand name could become corrupted and then used to describe any form of Dry Powder Extraction Cleaning. Inferior products and systems would then become generally known and accepted as Host, thereby leading to a devaluation of the original brands identity. How many people after all these years will "Hoover" a carpet with a Panasonic machine, or wrap a parcel with Sellotape etc. etc. I percieve that a similar situation could have arisen with Dry Fusion being used as a term for all generic bonnet/pad cleaning. After all, we never "Alltec", "Ninja", or "Hydramaster" a carpet or suite, so there is no issue for HWE systems. Likewise with shampoo, encap etc. etc.

To be honest, I disagree with Dry Fusion's stand on not granting more than one license per area, but I fully understand and accept their reasons for doing so. Speaking yesterday to Shaun Bradbury, he told me that there are quite a few cleaners who have Dry Fusion machines, are not licensees, so use consumables from other sources. He doesn't have a problem with this and, subject to normal business terms, has no problem either with service/repair of their machines.

I feel sorry for Neil's circumstances. His only options left open are to utilise the machine with different brands of conumables, or sell up and try something else. For now, I suspect the most cost efficient course left open to him is to keep it and not use the Dry Fusion name or logo. If he was based close to me, exactly the same conditions would apply.

Safe and happy cleaning :)
Ken
Veni, vidi vici, Vaxi
I came, I saw, I conquered, I cleaned up!

Neil Mc Anulty

  • Posts: 407
Re: Dry-Fusion Dilemna
« Reply #25 on: December 01, 2004, 09:50:42 am »
Hi Ken
Thanks for contacting Shaun Bradbury and clearing up the situation. It is now clear that you have to own a license to operate Dry Fusion UK but acceptable to use the machine with other consumables.
Is it a different rule in Northern Ireland as it clearly states in my letter "i dont know how much you paid for this,hopefully not too much as it is useless to you. Give me a call and maybe, I can sell it to a licensed operator".
Also, I spoke with the person who sold me the machine. He was also unlicensed and purchased his materials from William Little. When I put this to Dry Fusion Ireland he explained that this man "Shafted Me".
I did try to contact Dry fusion On three different occassions after I had bought the machine and briefly explained my situation to which I was told they would get back to me and never did, So It is good to see Dry Fusion taking heed to the situation.

stevegunn

Re: Dry-Fusion Dilemna
« Reply #26 on: December 01, 2004, 12:27:27 pm »
Hi Ken
Thanks for contacting Shaun Bradbury and clearing up the situation. It is now clear that you have to own a license to operate Dry Fusion UK but acceptable to use the machine with other consumables.
Is it a different rule in Northern Ireland as it clearly states in my letter "i dont know how much you paid for this,hopefully not too much as it is useless to you. Give me a call and maybe, I can sell it to a licensed operator".
Also, I spoke with the person who sold me the machine. He was also unlicensed and purchased his materials from William Little. When I put this to Dry Fusion Ireland he explained that this man "Shafted Me".
I did try to contact Dry fusion On three different occassions after I had bought the machine and briefly explained my situation to which I was told they would get back to me and never did, So It is good to see Dry Fusion taking heed to the situation.


Received email from Shaun today saying "is totally unfounded and completely misguided. Not one of the people concerned have spoken to any representative of Dry Fusion UK."
if this is so why don't you contact them and see if they can help ???

Ken Wainwright

  • Posts: 2107
Re: Dry-Fusion Dilemna
« Reply #27 on: December 02, 2004, 05:19:49 pm »
Nr Neil

It's not different in NI as far as I understand. I presume from the text in the letter you received that your machine is worthless to you if you wanted to use it for Dry Fusion Cleaning, because you will not have a license or access to consumables. However, if you intend to use other brands of chemicals etc. and remove all Dry Fusion references from all of your equipment and marketing material, then you can quite legitimately use your equipment.

Safe and happy cleaning :)
Ken
Veni, vidi vici, Vaxi
I came, I saw, I conquered, I cleaned up!

tonner0

  • Posts: 87
Re: Dry-Fusion Dilemna
« Reply #28 on: January 18, 2025, 04:30:56 pm »
Neil if you still have this Dry Fusion and want to sell it I'm in England, N Shropshire  so private message me on Facebook or ring or message 07971261492. I have a df licence. Tony Lay