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Kev Loomes

  • Posts: 1353
Re: Chem Dry
« Reply #40 on: January 01, 2008, 02:33:25 pm »
Sorry don't agree (by the way this is not for CC who charge per room - so please ignore this post).

Whether its £5 or £500 sq mtr doesnt generally make any difference to time taken and price of chems etc. If anything, it can be harder to clean a downmarket house than a big posh one because they can be dirtier. A lot of big houses we clean are hardly dirty at all. Be honest now - Agree or Disagree?

So just because someone has a more expensive house doesn't mean they should automatically pay more per sq ft. This can be percieved as a rip off, and lets face it they aint daft. If you charge a higher price 'cos they got more money' and they find out it was purely for this reason, bang - you've lost the client for good.

I understand the importance of value and the cost of replacement should a problem occur, but thats what we have insurance and good training for. If they do have a BIG house you earn more anyway because of the sq ft involved (unless you price by the room), so you earn very good money.

The amount of times I have heard of instances where people in the service industry (various trades), upon walking up the path to a big house, instantly double the job value in their head because they think they can afford it. Is that really ethical ??? Thats why it can be quite difficult in obtaining these high value jobs in the first place. For instance, we have clients where we have done £800-£900 carpet cleaning jobs for which is easily done in less than a full day, and I think that if I tried to add more on to the value because I thought, yeh why not, lets see if I can get more out of them, I would get told in not very polite terms, to leave the house.

Food for thought.

Happy 2008 to you all

Kev

Mike Halliday

  • Posts: 11581
Re: Chem Dry
« Reply #41 on: January 01, 2008, 03:11:02 pm »
I agree it unethical to charge more because they are wealthier, but I see nothing wrong in  increasing the price if the 'risk' is higher that's why I give the car insurance example, if you ruin a £10,000 carpet you pay for it, but if its only a cheap £100 carpet that's all you pay.

it would be wrong to assume that 'risk' ( and so increase the price) as you walk up the drive because its a big house.

Mike
Mike Halliday.  www.henryhalliday.co.uk

Ken Wainwright

  • Posts: 2107
Re: Chem Dry
« Reply #42 on: January 01, 2008, 07:22:47 pm »
There is no right or wrong in this debate. But it's healthy to discuss and educate the inexperienced of the options available.

For myself, I agree 100% with Kev.

Safe and Happy New Year :)
Ken
Veni, vidi vici, Vaxi
I came, I saw, I conquered, I cleaned up!

carpet guy

Re: Chem Dry
« Reply #43 on: January 01, 2008, 07:36:52 pm »
Taking this a stage further.  Would you charge the same rates, for homes owned by wealthy people from entertainment industry, sports industry, or maybe National Trust type properties, etc.
Just talking about big houses and they don't always want a lot of work done, per visit.


Shaun_Ashmore

  • Posts: 11382
Re: Chem Dry
« Reply #44 on: January 01, 2008, 07:46:01 pm »
If you went through the full spectrum of how to price it would take longer than the clean itself to work out.

Shaun

Bennie25

Re: Chem Dry
« Reply #45 on: January 01, 2008, 07:59:04 pm »
Is it ethical that the goverment proportionally tax's the poor more and the rich less?

So is it not just fair that when we meet the rich we take some back!! ;D ;D ;D

Kev Loomes

  • Posts: 1353
Re: Chem Dry
« Reply #46 on: January 01, 2008, 08:06:16 pm »
Benny, your funny ;D

Len Gribble

  • Posts: 5106
Re: Chem Dry
« Reply #47 on: January 01, 2008, 08:12:20 pm »
A good friend of mine who is a franchisee uses a spot pro for uhp and he is £15 per bottom dear than me, I can understand why!


Rob

If I were ask to do Danson house the price would defiantly go up, know how much the carpets cost and the fitting charge (not the run of the mill fitter)

Len
Always bear in mind that your own resolution to succeed is more important than any other. (Sidcup Kent)

Kev Loomes

  • Posts: 1353
Re: Chem Dry
« Reply #48 on: January 01, 2008, 08:18:45 pm »
Len

Respectfully, I think the debate here is for domestic.

Cheers

Kev

Ian Gourlay

  • Posts: 5748
Re: Chem Dry New
« Reply #49 on: January 01, 2008, 09:31:29 pm »
Im just wondering how many down market homes use Kev and Ken.


Kev Loomes

  • Posts: 1353
Re: Chem Dry
« Reply #50 on: January 01, 2008, 10:02:55 pm »
 ???

carpet guy

Re: Chem Dry
« Reply #51 on: January 01, 2008, 10:33:57 pm »
I have done a fair mixture over the years, including a few international footballers ( not just Scottish ) night club owners, mega rich and " others "

I tended to have a higher rate, for the rich, for the reasons mentioned above, plus the increased setting up putting away times.

Doug Holloway

  • Posts: 3917
Re: Chem Dry
« Reply #52 on: January 02, 2008, 07:24:53 am »
Hi Guys

Why do you charge more for commercial, probably becausethey  can get it !

Likewise more upmarket domestic will generally pay more and as you are in business you will therefore charge more.

Don't be afraid to make money.

Cheers

Doug

Joe H

Re: Chem Dry
« Reply #53 on: January 02, 2008, 08:51:53 am »
I agree it unethical to charge more because they are wealthier, but I see nothing wrong in  increasing the price if the 'risk' is higher that's why I give the car insurance example, if you ruin a £10,000 carpet you pay for it, but if its only a cheap £100 carpet that's all you pay.
it would be wrong to assume that 'risk' ( and so increase the price) as you walk up the drive because its a big house.
Mike

I think what Mike said earlier holds a lot of weight.
Its fair, its not ripping anyone off, and its practical.
Yes we all have insurance (hopefully) but there are still excesses to cover.
and dont forget, we are doing a professional job - not a £50 splash n dash