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NWH

  • Posts: 16952
Re: customer seemed offish
« Reply #20 on: November 24, 2007, 05:45:37 pm »
No offense Martin but if this is the case what are you doing collecting in it,they should only be bothered about what there paying you really.

martindrz400

  • Posts: 343
Re: customer seemed offish
« Reply #21 on: November 24, 2007, 07:04:33 pm »
nwh il collect in what ever car i like some times il collect on my motorbike its my procative

Ian Lancaster

  • Posts: 2811
Re: customer seemed offish
« Reply #22 on: November 24, 2007, 07:42:32 pm »
When anyone starts the "you must be on a good rate..." nonsense, I just say "If you're so sure I'm making so much money, why don't you do it as well?  There's nothing to stop you getting a set of ladders and setting up for yourself."

The only answers to that are the feeble "I can't stand heights.." etc but it shuts them up because they know I'm right ;D

Helen

Re: customer seemed offish
« Reply #23 on: November 24, 2007, 09:41:38 pm »
Turn the tables on them. Tell them you recently lost your dad who had fought a long battle with cancer. He left you his car.
They may well wish they hadn't mentioned it. Dai

did he?

AuRavelling79

  • Posts: 25405
Re: customer seemed offish
« Reply #24 on: November 24, 2007, 11:28:29 pm »
Bit of a paradox, me 56 plate Van, "L" reg '93 car "T" reg (1979!) motorbike!
It's a game of three halves!

L.J.Thorpe

  • Posts: 2056
Re: customer seemed offish
« Reply #25 on: November 24, 2007, 11:59:00 pm »
just cos you drive a smart motor dont mean you can afford it i used to park the wifes a4 round the corner and walk to collect but so many people who live in nasty houses with crap furniture and rubbish laying out front and in gardens etc seemed to have big flash new motors i stopped bothering ;D

elite mike

Re: customer seemed offish
« Reply #26 on: November 25, 2007, 08:41:15 am »
Could be every 324 years of course.

I do have my suspicions that he meant three to four years though   



i knew that would confuse u
lol mike
ps my accountant does love me , no really,???

Londoner

Re: customer seemed offish
« Reply #27 on: November 25, 2007, 08:47:02 am »
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.

Spruce

  • Posts: 8465
Re: customer seemed offish
« Reply #28 on: November 25, 2007, 03:04:16 pm »
Turn the tables on them. Tell them you recently lost your dad who had fought a long battle with cancer. He left you his car.
They may well wish they hadn't mentioned it. Dai

did he?

 ;D ;D ;D
Its amasing just how important it is to get a customer’s sympathy at a time of misperception or conflict. Not that I am condoning telling of fibs to customers, because if she ever finds out the truth she will never trust you again which is not a good basis for a long term customer relationship. But I had to chuckle as this comment did make me think back to a period in my misspent youth overseas.

I was in my late teens and not as fit as I should have been. We were doing a 20 kilometre charity walk on a hot Sunday morning. I was half jogging and walking but most of my energy was going in huffing and puffing and feeling I was about to have a heart attack at any moment. Two slightly older women came slowly jogging past me. The one was obviously trying to motivate the other and said in a louder voice than she meant to, “see we are even doing better than that young man that is supposed to be fitter and stronger than we are.”

Out of sheer cussedness I yelled back that I wasn’t doing to badly for just having had a triple heart bypass.

This lady then stopped jogging and turned around and profusely apologised for her comment and wished me a speedy recovery. Never saw them again. To this day I still regret that comment.

As time has gone on and I have got older, we sometimes get sympathy in other ways. My son and I were out canvassing one evening about 3 months ago and got the front windows of a house belonging to a young lady and her fiancé. She was shocked a few days later that I was the one using this heavy pole and brush – surely it would have been the young un that would be doing the hard work. Are you sure you are OK? Can I get you something to drink?

Well you know – someone’s got to do it. Beggars can’t be choosers. Maybe one day she will get to see that this pole and brush are not so heavy after all and then her opinion of me will probably hit rock bottom.

Spruce.
 :-[ :-[ :'(
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

zeusjazmin

  • Posts: 244
Re: customer seemed offish
« Reply #29 on: November 25, 2007, 03:24:15 pm »
when i bought my van last year,an m plate astravan,the comments i got were "you must be earning really well to have a van and a car"....there was jelousy from a few customers

tonyoliver

  • Posts: 602
Re: customer seemed offish
« Reply #30 on: November 25, 2007, 10:13:03 pm »
flash car van you are either chargeing tooo much or drug dealer i have been called both sod em you do well buy what you want

the barrester in a rolls no comment wc in a bmw they have plenty to say

jealous the green eyed monster keep em jealous my rich comrades

xxmattyxx

Re: customer seemed offish
« Reply #31 on: November 26, 2007, 07:03:45 am »
flash car van you are either chargeing tooo much or drug dealer i have been called both sod em you do well buy what you want

the barrester in a rolls no comment wc in a bmw they have plenty to say

jealous the green eyed monster keep em jealous my rich comrades

I'll have some of what ever your smoking, cheers  :o  :o  :o

Pure H20 Cleaning Services

  • Posts: 101
Re: customer seemed offish
« Reply #32 on: November 26, 2007, 08:35:29 am »
I drive a lexus RX300, but my customers don't see it as i don't go out collecting! ;D
In the kingdom of the blind
The one eyed man is king

simon knight

Re: customer seemed offish
« Reply #33 on: November 26, 2007, 04:02:42 pm »
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.

I can see why you'd be put off...but look at it another way! If he's driving an up-market car the chances are he got it by being bloody good at what he does. That'd fill me with more confidence than some geezer turning up with a clapped out Ford Escort.

Re: customer seemed offish
« Reply #34 on: November 26, 2007, 04:06:29 pm »
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.

I can see why you'd be put off...but look at it another way! If he's driving an up-market car the chances are he got it by being bloody good at what he does. That'd fill me with more confidence than some geezer turning up with a clapped out Ford Escort.
That is 100% true  ;)

Dean Aspects

  • Posts: 1786
Re: customer seemed offish
« Reply #35 on: November 26, 2007, 04:13:26 pm »
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.

I can see why you'd be put off...but look at it another way! If he's driving an up-market car the chances are he got it by being bloody good at what he does. That'd fill me with more confidence than some geezer turning up with a clapped out Ford Escort.

Or he's a rogue trader does shoddy work and pockets the money   ;)

Dean ;D

simon knight

Re: customer seemed offish
« Reply #36 on: November 26, 2007, 04:39:17 pm »
One of the builders who came to give us a quote for our extension turned up in a very new convertable Jag and I was very most definitely put off by it.

I can see why you'd be put off...but look at it another way! If he's driving an up-market car the chances are he got it by being bloody good at what he does. That'd fill me with more confidence than some geezer turning up with a clapped out Ford Escort.

Or he's a rogue trader does shoddy work and pockets the money   ;)

Dean ;D

Not seen too many rogue traders on TV who do our job...!

OK if you're having £5ks worth of stuff done to your house then get references...but for £15s worth of window cleaning?

You're a cynic Mr Dean ;D

Londoner

Re: customer seemed offish
« Reply #37 on: November 26, 2007, 06:03:43 pm »
There is a world of difference between a smart car and a completely OTT Chav wagon.
Unfortunately, Chavs can't tell the difference.